THE HOTEL WAS GREAT. ALL STAFFS ARE KIND, THE FOOD AT RESTAURANTS IS DELICIOUS. ESPECILLY I LIKE LIVE MUSIC AT THE MAIN RESTAURANT AT NIGHT. IT IS A GOOD PLACE TO GO AND RELAX IN SUMMER, BUT IT IS OKAY IN WINTER, TOO. HOWEVER IT IS NOT LOCATED IN FRONT OF THE MAIN LAKE. IF YOU HAVE A CAR, IT IS NOT FAR FROM THE MAIN LAKE.

호텔은 힐튼이니 다른말이 필요없구요 천도호는 공기도 물도 너무좋은 곳이네요 중국요리나 아시아요리 좋아하신다면 좋은가격에 질좋은 음식을 호텔 내에서 맛볼수있어요.

이름값을 하는 호텔인듯 함

청소상태가 안좋아 다시 청소를 부탁했는데도 상태가 안좋았다 그러나 럭셔리한 분위기 수영장. 조경 이 아름다웠다

객실안에 소파 아래에 전고객이 사용한휴지..등 데이블 밑에 덩어리 먼지등 이있어 저희는 외출을 한사이 다시 청소를 부탁했는데 상태는 똑 같았다..꼼꼼한 청소가 필요 아침 조식은 중국 사람들의 음식이 많고 빵도 김밥도 넘맛이없었다 대신 조경과 야외 풀장은 아름다웠다 일반적으로 럭셔리 분위기로..청소를 빼곤 나쁘지 안았다

Really like the grounds and lobby.

Nice location and service

Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…

前台服务生需要再提高。晚上10点后就不要送水果了，附送的水果刀根本切不了苹果皮，就算了吧！

Wonderful hotel. Amazing views of the lake, very good breakfast with a good mixture of Western and Eastern choices, nice outdoor pool (indoor not as nice). Happy to find such a place relatively close to Shanghai. The floor manager Stanley was really helpful and friendly as were all the staff. Be aware that the cheaper lake view rooms may be near a main road that makes being on the balcony less enjoyable. The grand lake view rooms are quiet though. The food selection and drink selection is not as wide as in Hilton's elsewhere in the world, but for the situation of the hotel I was content enough with what was on offer. Be sure to take the boat trip out to the cable car for a postcard view of the lake.

当天打滴滴都打不到…不开车有点不方便

とても綺麗で良いホテルでした。 しかし、ホテル内のトイレが少なく、売店が無い（飲み物を買いたかった）事が不便でした。

Beautiful place but it was very slow for July. None of the restaurants were open. Finding English speakers was hard. There seemed to be no activities going on besides going to the pool. Ordering room service was super hard because of the non English speaking.

带着老人和小孩一起来，选了希尔顿到黄山尖的游艇，看到了全景，省的去挤热门的景点，其他时间都在泡酒店，小孩子在儿童乐园，老人打打乒乓球，总体来说就休闲，满意

環境非常幽靜，很適合放空的度假行程

非常满意，园区很漂亮，泳池也大

整體而言都好滿意，酒店staff very helpful ，美中不足係自助餐水凖不理想（但收費不高），以五星級酒店以言，房間收費算便宜，下次都會選擇住這裡。

Nice view with warm staff. Had a small issue with Yiping Ge overcharging dinner bill, but was solved quickly. Overall it was a nice stay.

前台的服务糟糕，两个订单各订了一间房，三点多去前台check in,结果被告知只有一间房，另外的房间需要现打扫，当问需要什么时间能拿到房卡时，前台显得很不耐烦！最后在四点四十分左右拿到房卡，我想即使一个快捷酒店在这方面都会比他们做的好吧！游泳池的接待也会有点让人觉得戒心太重，可能是地理位置好，平时去那边参观的游客太多了吧。总之，我现在知道了为什么它的评分在hotels.com上为何比千岛湖洲际低了那么多了，就是服务体验问题

quite value