Overall a lovely overnight stay but with a few minor operational niggles taking a little of the shine off. Room was lovely, spacious, clean and all the staff we interacted with throughout stay were very pleasant and well trained, and seemed like they cared. Food was very nice and in fact one of the party said it was the best dinner he had had in any Scottish hotel of this type. Overall we were talking about a return sometime.

Great location.

Staff very friendly. Rooms beautifully decorated but not without issues. We asked to move rooms due to various issues. Some are underground with an eye level view of the car park! Breakfast chaotic, tables not cleared quickly and took ages to get hot drinks and take orders. Too expensive for everything not to be perfect.

Gr8

Very great service and staffs are friendly.

Great hotel choice in Glasgow. Expensive but stunning location and just been refurbed to a good standard

Beautiful hotel in stunning surroundings! Staff were really friendly and helpful! The spa and pool were excellent. We were recently married and the staff arranged a gift for us which was a really nice touch!

We were contacted prior to arrival about dining reservations. The main lobby and bar area were grand! The breakfast room and options were generous and delicious! Our room was lovely and spacious - even though it was quite a long walk to our hallway.

Newly renovated property with really friendly staff. Evening meal was great. Would recommend.

I di

Great hotel and wonderful staff. Highly recommended.

I don’t say this often, or ever but have to credit Mar hall with being one of the few hotels I have stayed in which I would rate as exceptional. Amazing building and location, lovely staff and excellent service. I slept very well and the room was quiet and very comfortable.

Staff was amazing, friendly and so kind and the food was exceptional! Beds quite comfortable and the spa treatments were excellent

Hotel currently being renovated. All staff very friendly

Wonderful staff! Excellent service, wonderful place to stay for vacation!

Property is undergoing extensive internal renovation which was not made clear on booking ( Nov 24). As a result several main areas were closed and relocated eg reception, dining room. Internal passages were rearranged making access to our room difficult. Staff coped well with this and were universally polite, courteous and professional.

Stunning hotel & grounds and staff were friendly & professional.

Hotel itself looks nice and surroundings are lovely. Generally the hotel is very run down and in need of refurbishment which is currently in the works on some part of the hotel. Check in is 4pm, we showed up to the hotel just before 6pm and were asked to go and sit in the hotel lounge until someone came and got us. No one appeared so we went back to check what was happening over an hour later and other guests who had arrived after us were being checked in. This was after 7pm - there was no apology or explanation as to what had happened to cause the delay. Room was spacious and well equipped, however it was far too warm and there was no way to turn off the radiators. We had breakfast included in our stay which was OK. During breakfast we had to leave as there was a fire alarm, which can’t be helped and all guests were evacuated and directed to the golf club house. I’d say overall the place is nice, nothing special and overpriced for the service we received during our stay.

Beautiful Location, nice interior, lovely staff, good food. The room was a bit hot. Overall a wonderful stay.

Very beautiful and amazing landscape, nice and clean environment!