The food in the restaurant and the staff on duty were excellent. The hotel itself is in need of some attention to cleanliness and the state of the building.

Lovely hotel and the staff were amazing. I highly recommend Bestwood and I would definately would stay there again.

All good, enjoyable stay.

Amazing perfect stay

It was a great stay

Barman was very good. Clean room. Staff was really good. Comfortable bed.

Staff, bar and setting were excellent. Breakfast was good but no toast. Rooms are really dated and need redecorating.

Staff very friendly and helpful room was lovely and clean

Atmospheric rooms and bar. Clean rooms and comfortable bed. Bathroom was unheated and cold. But if this was resolved I can recommend this hotel as a great base to explore Nottingham.

lovely building and setting. Public areas were well decorated and had a nice ambience. My room was in need of refurbishment; the wallpaper was peeling at the joins and the carpet was stained. But everything else was clean and the bed very comfortable. the shower was great. Would stay again.

Great Hotel and Staff

Hotel staff we're amazing. The - I'm assuming owner- was very kind and helpful. No issues getting to the hotel or anywhere from it. Nice surroundings. Only issue was the water pressure in our bathroom

Room was fine but basic for the price paid and the temperature of the room was very hot with no real way to turn the heating down. Staff were okay, but had little or no knowledge of the hotel and didn't really engage with guests. We tried to access the garden (as pictured), only to be told it was closed as it was winter?? in September - we have only just begun Autumn. Breakfast wasn't included in the price from Expedia? this was an extra £20.00 for a basic self service buffet breakfast, even making your own warm (from flasks) drinks. You can of course ask for a pot of tea, but at a price.

Nice old building but room heating not good (was provided with electric heater which did improve things) and shower pressure was almost non-existent. Food was very good and staff were very approachable and responsive.

Very good just need improvement on the Wi-Fi

the staff were amazing, the food excellent, the building is beautiful and the bed was really comfortable we had the queen size .

All staff are very helpful

All very good. It is lovely place and well run.

A fantastic hotel, in an area of national historical importance. The service from everyone there is fantastic. It's a beautiful hotel where you can take a walk. You may think some areas need further maintenence but the cost maintaining Victorian Gothic style building is frankly very difficult and should get Government grants. It really is an incredible place absolutely steeped in legend and history.

Really interesting building, comfortable beds bedding etc. water coffee and tea supplied, replaced daily Manager and staff obliging, friendly and helpful Set in restful woodland setting but easy access to city The building is old and quirky and in parts need of updates but this is compensated for by its character and it is refreshingly different from many modern hotels with corporate decor and little soul. WiFi intermittent at times . I have stayed many times and hope to stay again.