I booked thos last minute and on arrival i was greeted by a male who had no customer service skills at all. The hotel appeared empty. I paid then upon doing so a group of males wondered in askingbtge man questions about their "flat" he completely ignored me. I asked if these men wre living in the hotel hevsaif yes. They were black males with accents that sounded nigerian. I was shocked it was an asylum hotel I think... staff refused refund even when hotels.com called beware not a hotel...

Clean room, good food, helpful staff.

Cheap and cheerful, staff friendly, needs an update and looks like refurbishment on going, which it needs. Food simple but adequate.

The rooms are basic but comfortable, Breakfast could have been better, staff were lovely, nd WiFi and on-site parking are included.

Nothing working correctly

Nice convenient location.Staff helpful. Room clean. Powerful shower. Breakfast good value.

It’s not really comfortable specially now it’s summer no aircon in the room uncomfortable to have a proper rest and sleep no fridge, to cool your drinks sorry I should book in 5 star I don’t realise it’s only 3 star the hotel

As always was awesome staff awesome food good the rooms are clean abd they offer jugs of water on a extremely hot day i love coning here

Booked a superior room. Smelt of damp and mould Staff we're great. Bed was clean, but other than that, needs somr attention

Staff were amazing, room was great and overall stay was good. Only downfall i had was the room was way to hot. The little fan provided was just blowing hot air around. Air conditioning would be a good investment especially during summer. I would have booked another night but the room temperature has put me off booking again.

Staff were very kind efficient and helpful. You can't fault them. Some furnishings had seen better days but in all can't complain

Friendly staff and nice front of house. Bedrooms need some tlc due to odour and plumbing issues.

Easy check-in and good wifi. Room looked a bit tired and the floor could have been cleaner. Taps in bathroom were sticking.

Nice hotel, convenient for my business trip.

Love the two girls that delt with me very cool attitude no faults and the owner was a sweetheart..

When I entered the room, there was a very unpleasant smell, like a dead rat. I requested several times that the staff change my room, but they refused and said they were unable to do so. As a result, I could not sleep properly that night and had a sleepless, uncomfortable experience. The next morning, I contacted Expedia, and only after Expedia intervened did the hotel agree to change my room. This was extremely disappointing because the hotel ignored the customer’s direct request but responded only when pressure came from Expedia. Overall, it was a very awful experience and one of the worst hotel stays I have ever had. But I am very happy about the Expedia help line.

Great staff and nice rooms

Stayed purely to catch an early train the next morning, but the hotel was fine for that. It's dated but clean, and the staff were great. Bar good enough for a quiet drink. Definitely get what you pay for, overall.

Good free car park with plenty of space. Decent size single room, bed comfortable. Hotel is a bit shabby and needs updating. General lack of maintenance, in my bathroom the toilet roll holder was broken. Breakfast just about OK, cooked food very greasy and looked as if it had been there some time.

Was ideal for my trip