Staffs at reception were kind and professional. Welcome and farewell were satisfactory. Spa facility was generally excellent except for the case that no warm water was provided at shower booth in indoor pool around dinner time. Rest of it, overall service and facility were exceptional. I would like to visit again.

호텔 주변에 도보로 산책할 수 있는 곳이 없다는 것을 제외하고는 만족스러운 호텔임

The ENTIRE staff in all areas was exceedingly friendly and helpful.

Very good food. Very good spa. Very nice staff. Fantastic nature for skiing and hiking in the areas around the hotel.

A genuinely fantastic experience and would recommend this hotel to anyone. The service throughout was impeccable. The room was wonderful and spacious with fresh towels each day. The spa is brilliant and if you have the chance to join an Aufguss session we would strongly recommend it - it was great! The itinerary of daily events was a really nice touch and the dessert buffet (Fridays) and banquet dinners (Sundays) were very good. One of the very best hotel stays I have had.

Hotel Cristallo is a gem of a hotel, and the perfect location from which to explore the Dolomites. The staff is extraordinarily friendly and helpful, and makes you feel at home. The spa and dining programs are both extremely well-run and add to the benefits of staying here, Was truly sad to leave. Highly recommend

Traumhafter Ausblick

Hotel location, staff ,food, room and all facilities are great.These are 10/10...We have had 2 rooms with my boys. But we had a problem at the end of our stay wich our thoughts become very negative.After check out, we drove our car about 3 hours and remembered that my wife forgot her jacket at the wardrobe. Four members of our family were very sure that it was in the room when we left. We called the hotel 3 times to check if it is found and answers were all negative. It was very annoying to us. We are not considering value of the jacket. When you stay in a hotel ,it becomes your home during your stay and you want to feel 100% secured . As a result we do not want to go back again. Sorry...

Loved every minute! Felt very pampered. Amazing place to return to after a long day of hiking and exploring. Excellent staff!

This hotel is way beyond our expectations. We really enjoyed the indoor and outdoor pool. The hotel staffs are very friendly and helpful. It’s a great experience staying there. We wish we should have stayed longer.

Amazing place. The restaurant is truly exceptional. The staff members are not only professional but also incredibly kind. Francesco, in particular, went above and beyond to ensure that our dining experience was nothing short of perfect. He was consistently polite, professional, and readily available to assist us. The facilities and rooms are impeccably clean and well maintained. I highly recommend this place.

Séjour parfait. Superbe établissement. Personnel chaleureux, disponible et souriant. Spa formidable. Décoration de l’hôtel avec grand goût. Excellent repas en demi-pension. Carte des vins impressionnante. Espace enfants ludique et vraiment bien pensé.

We had an amazing time and the food is to die for

The saunas and pool were outstanding!!

Härligt SPA, god frukost & middag. Utmärkt service!

Personale davvero cordiale e professionale. Standard estetico della camera a noi assegnata non coincidente con immagine e foto sia su vs sito che dell'hotel. Bagno con estetica agé . Posizione ubicativa non ideale su strada a medio scorrimento, rumorosa. Spa esterna con affaccio su strada

Outstanding service, food was excellent great atmosphere and beautiful spa and rooms it was amazing!

Sehr gutes Essen. Sehr guter Spa-Bereich. Sehr freundliches Personal. Eigener Ski-Bus.

Our stay was amazing, the service was excellent as well as the spa facilities . Food was superb and Christina gave us a great service at the restaurant . The chef Joseph is a master ! The only thins that can be improved (1) to heat the jacuzzi in the indoor pool as it’s too cold (2) to add weights of 2 or 3 k at the gym (which was also great )

thoroughly enjoyed our stay at this beautiful hotel. room and all facilities are fantastic and we like the rustic but modern design.