Cleaning in room was not good. Table sticky.

Horrible customer service

For our visit to Japan we were seeking a traditional accommodation experience for our stay in the Hakuba valley. We were not disappointed with the 24 Sweets. From the shikibuton beds, tatami mats and in house onsen, we really got to experience the traditional experience. The ski locker and boot room was very convenient. The staff was very friendly and welcoming. If you are seeking this experience we highly recommend.

Location and nice small onsen

Good location

Action

Very good location in town center (about 10 minute walk to ski lifts), but room was very basic. Only a very small closet with 4 hangers… would help if they added some hooks on the walls (which are bare). A nightstand and/or a table would be nice also.

ホテルの前には駐車場がなく公共の駐車場まで少し歩きましたが、荷物はホテルの前で下ろせました。 冷蔵庫にはロールケーキが無料であり、帰りにはクッキーのお土産頂きました。 お風呂か温泉で温ったまりました

Extremely friendly and helpful stuff. Location of the hotel is just a few minutes walk from bus terminal. There are different style of restaurants within walking distance.

ロケーションは良いものの、それ以上のメリット無し。 複数人で宿泊なのに、アメニティは薄いタオル1枚で愕然としました。そして、簡易ベット並みのベットの硬さ。。 以前と比べて円安に乗じて白馬エリアは相当値上がりしていますが、その中でこちらのホテルの値段の納得感が極めて低かったです。 海外ではバックパッカーホテルでなければ、ここまで何もない部屋は珍しく、海外からのお客様を中心に相手に商売されるならば、もっとその点に力を入れるべきです。 改善されない限り、もう泊まることはありません。

年季が入った建物だけど、清潔に保たれていた。 浴場は小さめで、3人いたらいっぱい。 でもお湯は気持ち良かったし、他に誰も入ってこなかったからゆったり入れた。

Nice position but still a decent walk ( in ski boots ) to the slopes. I would call the accommodation above basic but definitely not luxury. Very clean and manager very helpful. Breakfast was spartan compared to other ski accommodations I've been at but after getting used to this we realised it was adequate.

Room clean on arrival, no lift but only 2 stories high. No housekeeping during our 4 night stay, but there was a note to say if we wanted clean towels we could exchange our used ones at reception, which we did no problem. Staff do not speak much English, and front door is locked at 10pm, you have to phone them to get back in! Very much a hostel feel at 4* hotel prices, would not go back again. There are much nicer hotels in Hakuba.

Friendly and helpful staff, good location, spacious rooms, 20% off ski gear hire at Spicy rentals if you're staying here

2泊しましたが、朝食が2泊とも同じメニューでした。 少しメニューを変えてほしかったです。 部屋は割と広く使いやすかったです。 温泉が冬だと少しぬるいかも。

I stayed here with my girlfriend for 4 nights whilst snowboarding and had a great experience. The staff are very friendly and helpful. On the first night the manager took us for some excellent traditional Japanese food and offered free lifts to the slopes to beat the queues of the shuttle buses. We also got a discount on our snowboard rental and had a decent breakfast each morning. The location is also ideal, a short drive to the slopes, lots of friendly bars and the information centre is a short walk. A great place to stay that is a reasonable price with friendly staff and is close to the slopes, cannot ask for much more.

We were very impressed by the service we received during our stay at hotel glorious, the food was excellent as was the location - walking distance to Happo One! - couldn't ask for more. We booked a Western Style room, Single beds only but still very comfortable - Onsen available to the Japanese style rooms was very impressive