All of service were nice, but attitude of main restaurant staff was bad.
They laughed at guests in their language.
씰버
4.0
/10
594주 전에 리뷰함
Hotels.com verified review
여름 휴가로 정한 히까두와 차야. 트링코말리의 차야 블루에서의 좋은 기억으로 주저함이 없이 결정한 호텔이었지만 비정상적으로 높은 방안의 습도에 축축한 방에서 보낸 3일은 5일 숙박 예정이었던 일정을 이틀 단축시키는 이유가 되었다. 하드웨어에 미치지 못하는 몰상식한 써비스도 이를 갈게 만드는 이유였다.
veronica
여가 가족 휴가
8.0
/10
18주 전에 리뷰함
Expedia Group verified review
La posizione è veramente eccezionale, alcuni aspetti potrebbero essere migliorati
Aman
여가 가족 휴가
8.0
/10
18주 전에 리뷰함
Expedia Group verified review
Not 4 s
Asela
친구 및 가족
10.0
/10
19주 전에 리뷰함
Hotels.com verified review
We had a wonderful stay at Hikka Tranz. Ovindhi at the front desk and Uditha at the restaurant were extremely helpful. We can't wait to return again.
Linda
친구 및 가족
8.0
/10
24주 전에 리뷰함
Hotels.com verified review
Det är ett helt ok hotell. Något slitet och rummen behöver renoveras. Att brandvarnaren blinkade över sängen hela nätterna var otroligt störande. Vi åkte under lågsäsong så det var lugnt på hotellet. Många som jobbade där var väldigt trevliga men de kändes inte alltid så pigga och alerta. De borde gått runt och erbjudit dryck vid poolen eller så för att öka försäljningen. Överlag nöjda ändå!
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Denise
여가 파트너와 함께
6.0
/10
27주 전에 리뷰함
Expedia Group verified review
The hotel is very nice and room very good tbh all cinnamon hotels are very good standard and during our holiday we stayed in 4 of their properties. The only reason for low score is due to additional charges for our room. I made a mistake when I booked and did not add my husband to the booking (even though charge for room is same for 1 or 4 people) the hotel charged me $50 per night to add my husbands name to the room ( the room charge was only $80 per night) this seems extortionate charge for an amendment to the name on the booking especially as the room cost is not much more per night. So please double check your booking before going, if I had spotted the mistake 2 days before arriving then there would not have been additional charge. This really tainted our stay and was very upsetting as there seemed no real reason to charge this amount
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Tuomas
친구 및 가족
8.0
/10
33주 전에 리뷰함
Hotels.com verified review
Overall a good stay. Staff was really friendly, as sri lankans always are. Pool area is awesome. Big pool and big childrens pool aswell. Can go also swimming in ocean. Food was ok. A/C was pretty loud even in lowest setup.
Hiromi
친구 및 가족
10.0
/10
34주 전에 리뷰함
Hotels.com verified review
Staff was good.Services good also.Everybody’s so friendly even not inside hotel.
We had a great time.
I’d love to come over again as soon as we can.
This is a lovely resort with a nice pool and immediate beach accces. The restaurants are really great and breakfast is varied and filling. The room was slightly dated but clean with a nice view of the sea and resort. You can also quite easily walk around the area but everything you need is within the resort.
Verified traveler
10.0
/10
37주 전에 리뷰함
Hotels.com verified review
This is a really nice hotel - included very nice elements of Sri Lankan culture while maintaining all of the modern comforts you would expect out of a 4 star hotel. The staff were extremely friendly and accommodating, and the pool area was super nice with great views of the ocean from every chair. Very relaxing. Wifi was also very strong throughout the entire resort grounds, and food was delicious with a lot of options in the buffet. The surrounding town of Hikkaduwa isn't the nicest, but you won't want to leave the resort so it's okay.
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Takuya
여가 파트너와 함께
10.0
/10
39주 전에 리뷰함
Expedia Group verified review
スタッフの対応、施設の充実さ(バルコニーとオーシャンビュー)素晴らしかった。また利用したい
Ishrat
여가 친구와 함께
10.0
/10
44주 전에 리뷰함
Expedia Group verified review
Spacious room with a luxurious Verandah with sea view, nice walking space, large swimming pole, very nice beach, also reasonable price food. One negative things washroom in common space need to clean more.
Tina
4.0
/10
47주 전에 리뷰함
Hotels.com verified review
Hotellet er outdated og slidt. Værelserne er trætte med gamle møbler. Aircondition larmede meget og der kørte også affugter i værelset for at tage den værste fugt.
Stranden er overfyldt og ikke særlig lækker.
De stakkels havskildpadder bliver jagtet rundt af turister der ignorerer skiltet om at man ikke må røre dem. Det vrimler med russere.
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DILAN
친구 및 가족
10.0
/10
52주 전에 리뷰함
Hotels.com verified review
This is me for the 4th time and Hikka Tranz didn't disappoint. All in one package, 5 start resort experience, great food, pool, and beach. Will definitely visit again.
Nandasiri
여가 가족 휴가
8.0
/10
55주 전에 리뷰함
Expedia Group verified review
Good: The beach. The pool. The variety of dining options. The hotel though in several areas like the rooms, lifts etc could be cleaner / better maintained. The AC struggled to lower the room temp below 24C. The light in the cupboard where the safe is located would not switch off. Flushing the toilet resulted in it running for over 5 minutes. The grout on the shower enclosures could do with the occasional clean with bleach…. Not what I expected of a hotel with such high daily charges.
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Brian
친구 및 가족
10.0
/10
63주 전에 리뷰함
Hotels.com verified review
Fantastic resort. Staff are very friendly. Great place to stay
Andrew
10.0
/10
66주 전에 리뷰함
Hotels.com verified review
Another amazing hotel right on the beach where giant Turtles live. Staff are 100%
Robert
여가
10.0
/10
88주 전에 리뷰함
Expedia Group verified review
Turtle beach and the hotel are quite lovely. Saw turtles on all 3 days there. Who knew Sri Lanka was sooo nice. The hotel breakfast is very good. Good variety of foods, good quality.