숙소 시설은 전반적으로 무난합니다~스파와 사우나도 괜찮았습니다. 단점은 위치가 너무 구석에 있어서 근처에 아무것도 없고 중심지에서 대중교통으로 한시간 넘게 걸려요. 버스도 엄청 안옵니다.. 하지만 직원분들이 엄청 친절하셨어요~ 스파 시간을 착각해서 마감 지나고 갔는데도 기다려주겠다며 더 열어주셨습니다 ㅜㅜ

very nice hotel. clean, kind, well decorated,... only drawback is the distance from the Zagreb city.

사우나.헐스.맛사지 시설이 잘 갖추어져있는 호텰로서 스파가 인상깊었음. 객실 또한 편안한 호텔임.

렌트카하지 않았으면 위치가 불편합니다 버스타고 나가서 트램 갈아타서 가야하는데 50분 정도 소요됩니다 저도 다운타운에서 렌트했기에 차 가지러 가는 일도 만만치않네요 그리고 공항에서 호텔 올땐 위치상 택시를 이용하는게 편합니다 200 쿠나 정도 나옵니다 가격 대비 호텔 객실 인상은 순간 깔끔해서 좋았지만 욕실 문도 없고 불편했어요

중앙역에서 가까워서 찾기가 무척 쉬웠고 대부분의 관광지가 도보로 다닐수 있는 위치에 있어서 매우 편했습니다. 아침 식사도 좋았습니다.

객실은 깨끗하고 아늑함. 편의시설도 양호함. 시내와 거리가 있어서 차가 있는 여행자에게 권할만함.

Huonessa ei toiminut ilmastionti, varasi huone 4 tähden hotelli ilmastionti huone, eikä huonessa toiminut ilmastionti, kahvikone joka juoma täynnä sokeria, ei maistu mitä kahvijuoma, myös maido oli täynnä sokeria.

Property is in desperate need of a renovation. The bathroom appears to be about 50 years old. The room had an overwhelming fragrance that smelled like baby powder that made me think they were trying to cover an unpleasant odor. There were food crumbs beside the bed, so the room clearly hadn't been vacuumed. The staff we encountered were friendly and that was the only redeeming quality.

Alles gut!

Ein gutes Stadthotel, direkt an der Straße gelegen, aber ruhig. Check-in schnell und freundlich. Lift vorhanden. Zimmer sauber und hell. Auch deutsches Fernsehen. Kontinentales Frühstück. Parkplatz hinter dem Haus. Alles bestens!

Do your self a favour.. Find a better hotel.. dont trust these photos. Thanks! Cold break fast No wifi signals in rooms No gym or Spa / all lies on listing

Mitarbeiter sind alle nett und freundlich

wunderbar

The staff were lovely and the stay was overall good. The property is just a little run down and out dated. If that doesn’t bother you at all then it is a fine stay. We were only staying for the night before catching a flight so it served it’s purpose for us. Close to the airport.

The hotel is located 25 minutes drive from Zagreb city centre and 10 minutes from the airport, in an urban residential area. It appears to have once been a glamorous venue, offering a relaxing spa along with other four star facilities. All of the staff we came across were really friendly and doing a great job in what seemed to be difficult circumstances. Unfortunately, plans to regenerate the local area, which would have really helped this hotel, have been put on hold due to inevitable economic struggles in recent years.

N/A

Staff is very kind; service light switches on in the corridors with delay. Cleaning status is not excellent in the room and bathroom. The hotel has a huge comfortable parking area.

Hotel spacieux. Plysieurs espaces. Solarium, sauna, spa,.... Dommage hotel loin du centre de Zagreb environ 30 minutes de voiture et pas de jolie vue.

The hotel does not have a swimming pool so do not advertise that it has a swimming pool. The spa was shut because of staff on holiday but that was not mentioned in the hotel facility description friendly staff

This is the second time we have stayed at the Phoenix. The first was several years ago and renovation was taking place (which was a disappointment at that time). We wanted to give a second chance -- that was a mistake. After a fast and quick check-in, we were gone through the evening to a wedding and returned late - after midnight. After a day of 30C in Zagreb, our air conditioning did not really work -- and then would shut down on its own after 45 minutes. Getting assistance from the desk did not solve anything. I had to turn the air back on 4 times during the night -- it would just keep shutting off. Also, I use a breathing machine every night -- the power outlet next to the bed turns off when you turn the light off! I had to use an extension cord to get power. The Internet is very slow. After complaining about the air conditioning the next morning, the desk person only offered that she would inform the manager. The lights for the night entrance are turned on with a motion sensor with a long delay -- it would be easy to trip on the steps. The timing should be changed. Upkeep and maintenance need serious attention. The flush button on the toilet needed replaced and was hard to use. The lamp over the desk looked like it could come off the wall. All of the right pieces are there, but it is impossible to assemble a good picture of the puzzle. There are many nice features -- great artwork in many places, bright dining for breakfast with a good selection.