Muy bonita atención cuarto muy limpio 100% garantizo este hotel el personal en el restaurante muy agradable

Clean room, courteous staff

Clean room

Very good

The hotel did not provide breakfast. The adjacent restaurant/bar was excellent. Ate all of our meals there.

Las instalaciones en buenas condiciones

The Resort is Beautiful, restaurant, Bar, outstanding ! The beach it was very nice, and cold ! Great place !

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La habitacion super comoda y limpia y amplia

Stay was nice bc the hotel was empty. My mom was staying nearby and they refused to let her on the property or allow us to purchase a day pass for her to watch the kids swim. I did not appreciate that. The location near the beach was very nice and their heated pool was great since it was Dec. They are super strict about using their towels by the pool or near the beach, so bring your own! There was a fridge and microwave in the room. The hallways echoed like crazy, so it was a little difficult to sleep. In busy months, I’m sure it would be way too loud. The front desk helped us reserve horseback riding which was also nice. Overall, a pleasant stay

Rooms as super clean, cleaning person are super great. beds are a little hard for your back.

The first 2 days of our stay the elevator was not working we had to carry our luggage up the stairs to the 4th floor. We were warned about the elevator but I think the property should always have a working elevator

Expedia search for this resort came as all inclusive. But found no food or beverage was included. For a Mexican resort we expect all-inclusive deal.

Muy buen hotel, pequeño y cómodo, ideal para parejas o familias con niños pequeños que desean tranquilidad, buena atención y servicio

Staff was awesome. Room was great. Loved the pool and beach.

Excelente servicio

Great

Staff was great! Massages were amazing! We had the best view and greatest time.

Elevator did not function properly, and water heater couldn't keep up with demand.

Buena habitación, limpia. Sólo que había mucho ruido por una banda que tocaba, y aparte hablaban mucho los cuidadores en la noche. Resto muy bien.