Check-in procedure was unique as it was fully automated. One phone call and text to enter the premises. No one on one staff interaction. Location was amazing - easy walk to harbour, restaurants, cafes and shops

was handy to the main town shopping area and marina

Close walking distance from all the restaurants and all the stores

The room was not cleaned. Dust on many surfaces, pubic hair in the shower, utterly disgusting. No wardrobe in the room. Location is great, easy access to eateries and the beach. It would be fitting to be advertised as a backpacker or budget style accommodation and priced accordingly.

Excellent location near marina and shopping area. Booked standard queen room which was perfect. Spacious and very clean. Bathroom good size and shower. Balcony had no Seaview but looked onto garden/sitting area and was very quiet!!! Top floor had pool and great view of town, sea and surrounding are. Staff very friendly. Thankyou. Will defs be returning ! Stayed 4 nights and wished it was longer. Five stars out of five and I’m very critical usually!!

In a great position. Very walkable to most places

Nice hotel, very convenient location.

Great position- close to everything in town. Clean comfortable room

Great place to stay. Excellent location.

Clean room. Saw no staff. Two brief phone calls.

loc ation

Property was very clean and comfortable. A little dated and no dishwasher! It suited our purpose, a lovely big balcony! Wish it was small pet friendly!

We really enjoyed our stay and close to wvwrything shops restaurant and water.

Excellent location & clean & comfortable room.

The unit was quite small, especially with the couch in the middle of the room. No outlook, only over other buildings. There was no one there to greet you or to help you during your stay, everything was DIY. No information on unit or surrounding area.

Convenient,clean local to all amenities

It's central to everything

The cistern in the toilet was running all the time and the shower head is mounted to high .

You get what you pay for with this room.....Except for the cockroaches. Pool was good, good parking and location. The room needs to be renovated, I didn't know shower curtains were still a thing?!.

Awful. Room had not been cleaned for quite some time. There was thick dust in top of the headboard. Dust inside the shelves to put clothes. Bathroom was filthy. There was still toothpaste spit on the tap. Someone else's hair. The floor behind front door you could see had not been cleaned with bits and dust. So disappointed with this room. With no one on reception more difficult to inform anyone. Spoilt my stay in Nelson Bay.