Booked through expedia and stated that the room slept 4, but did not specify it was 2 adults and 2 children. The whole point we booked was to all be in one room. Very disappointed and staff did not help find solutions, just said no.
James
여가 친구와 함께
8.0
/10
17주 전에 리뷰함
Expedia Group verified review
Clean hotel, room with a pool view was nice and modern. The hotel is very family orientated.
Trinidad
여가 파트너와 함께
10.0
/10
20주 전에 리뷰함
Expedia Group verified review
Estuve el año pasado y ahora está,y REPETIRE
Rebbecca
여가 아이와 함께
6.0
/10
23주 전에 리뷰함
Expedia Group verified review
The all inclusive food options were very repetitive so we ate out a couple nights food wasn’t very detailed that was out so struggled to know what I could feed my 10 month old
JulieAnne
친구 및 가족
4.0
/10
50주 전에 리뷰함
Hotels.com verified review
We arrived on Saturday evening and when we went into our room there was a puddle all over the floor and bed. Tue roof was leaking. My 8yr old actually tripped and hurt her arm in the water. We were moved to another room. 2 days later we returned from the pool to a leak in our new room. We had to get moved yet again. My daughter is autistic and found all the moving very upsetting. We also had to shower in tepid water on one evening as there was no hot water. This hotel is supposed to be 4 star and there was also at least 2 leaks in the restaurant after a rainy evening and one dropped into my food. Very unhappy.