The hotel itself is nice, and the room had a lovely appearance. However, our window looked out onto an alley where people appeared to be living in very poor conditions. This seemed to reflect the contrast in Casco Viejo, where renovation and gentrification are visible throughout the area. While the surroundings felt unsettling at times, the alley faced a police station, which helped us feel safer. Unfortunately, something in the room triggered severe allergic reactions for both of us. My partner is rarely affected by the environment, but this room really impacted him. For three nights, we could hardly sleep due to constant sneezing, watery eyes, and a blocked nose. The symptoms stopped whenever we left the room but became much worse when we lay down on the bed. We asked to be moved to another room, but the hotel offered to clean the room instead. Unfortunately, this did not help. On our final night, we had to take allergy medication just to get a few hours of sleep, but even that only worked temporarily. The day we checked out and moved to another hotel, we finally had an excellent night’s sleep. Overall, while the hotel has a pleasant appearance and some positive aspects, our stay was seriously affected by the allergy issue. I would recommend that the hotel investigate possible allergens in the bedding, mattress, curtains, air conditioning, or ventilation system so future guests do not have the same experience.

Great food and location

The door handle broke and we got locked in the room, then that night a high pitched alarm went off and I had to call multiple times for someone to turn it off. They did after an hour or more and then it came back on a few hours later. No offer of apology or compensation for lost sleep. The staff is wonderful. Friendly and did their best, but I would not recommend.

It’s not very convenient, but it’s okay. I feel like my room doesn’t have a desk

Amazing property. Beautiful rooms. We reserved two rooms because we have a large family. Both rooms were amazing. The front desk clerk was one of the kindest and sweetest people I’ve met in my life. Would definitely return.

Best location. Beautiful heritage place and lovely restaurant attached.

Hey. If you're looking for a boutique experience, this is it. My room had a spacious living area with quirky art pieces. I would have like to spend longer and have cocktails with friends before stepping out into the old town. So cool.

Don’t miss the roof at dawn. Everyone who works there was friendly and helpful. An authentic old Cascais experience, the restaurant was incredible. They really worked hard to make my stay special.

Very convenient location with many dining options just a short stroll away. Friendly reception and our bags were taken up to the room, as somebody had mentioned in a previous review, there are no elevators. Room was furnished nicely and there was a rooftop terrace area outside which was very nice. The room did not feel clean. I had spilled something on the floor and when I wiped it up, the cloth was literally black. The wood floors were very sticky and the grout in the bathroom was filthy. Around the toilet was furry with hair and dirt. Bedding and linens did feel clean, so that was appreciated. With a good deep clean, I would give this place a 5 star. We also stayed Friday and Saturday night, Friday was fine, but Saturday was extremely noisy, music was playing loudly until 4:27 and then started again on a slightly lower level at 5:03. Since this had nothing to do with the hotel, I'm not faulting them, this is more to warn about the area.

Clean big room

Hotel bem localizado. Quartos limpos e espaçosos. Não tem café da manhã incluido, mas fica anexo a um restaurante que oferece o café da manhã, apesar do preço um tanto elevado. Ficaria novamente sem dúvidas

Our stay at Las Clementines was beyond compare! We chose it due to its wonderful location in Casco Antigua, but it was so much more. The staff was incredibly helpful and kind. Marcos told us the history of the hotel and took time to show us the details that make this place so wonderful. Mahalo, the restaurant, on the main floor makes absolutely delicious food...try the ceviche for sure. Overall, this was a highlight of our 8 day trip.

The bedding was superb. The apartment was large and comfortable. The front desk staff, Neris especially, were super helpful and friendly. The kitchen could have had more cooking implements, but we didn’t ask for more, which may have been available. We would have liked more housekeeping, but we didn’t ask and it was as described as being light. We appreciated the availability of clean towels midweek. The location was very convenient and we felt safe. The restaurant downstairs had excellent service and the breakfast was delicious.

Clean room, small older hotel in a charming town. There’s no elevators. Staff were nice. Didn’t try the restaurant or bar.

Best of the best, as always!

We arrived and were told our room was almost ready. We went to the restaurant next door per the employee’s recommendation. We returned an hour later to learn the room had a water leak and we could either cancel our reservation or keep the reservation with a plumber constantly coming and going. I understand the hotel couldn’t control the leak, but they were aware of the leak when we initially showed up and decided not to tell us or help us find alternatives in that hour.

Amazing staff, so helpful and welcoming! Great size room, Perfectly situated in old town

The room was great! Classic style, made for a wonderful stay in Casco Viejo.

Large spacious room, great location

Great location with awesome restaurant and patio garden. We were on third floor and ok for us to carry suitcases but some others could be a show stopper. Very safe especially as police station opposite and President house a block away