This was the worst hotel experience I have ever had. The room was located right next to a public walkway, and constant noise from people passing by and car alarms made it extremely difficult to sleep. The facilities were old and poorly maintained. On top of that, the hotel demanded payment for cookies that we neither ate nor even saw. This clearly indicates poor housekeeping, yet the responsibility was unfairly placed on us as guests. What made the situation even worse was that I was forced to write a statement saying that I did not eat the cookies, and three staff members stood there to sign it. It was an incredibly humiliating and degrading experience. I cannot understand how a hotel would treat a guest this way over something as trivial as cookies. Throughout the entire interaction, the staff were unfriendly and did not even attempt to be polite or courteous. I would not recommend this hotel to anyone

직원분들이 아주 친절하시고 새벽4:30분부터 조식이 가능하고 맛도 우수함. 공항가는 택시도 예약을 해주시는데 20솔로 아주 저렴함.

숙소 픽업 과정부터 체크인/아웃까지의 편리함. 맛있는 조식. 모두 맘에 들었습니다. 다음에 와도 여길 선택하겠습니다.

정말 편안하게 묵고 갑니다.

The location of the hotel is at the center of Cusco. The building and decoration inside are very classic. The room is big and clean. Staffs are very nice and helpful. Highly recommend to other travelers.

Me hospedé en este hotel dos veces en mi viaje a Cusco. Del 6 al 8 de mayo y del 9 al 11 de mayo. En ambas reservas canjee una noche "de regalo" y pude observar una animadversión de la persona que me atendió en el mostrador, al grado que habiendo pedido en cada caso una habitación en piso alto, con vista, en la primera reserva me asignaron una habitación oscura en una especie de sótano, con vista a la cocina, cosa que me pareció bajo, por el monto del pago que se hizo, aún considerando la noche "de regalo", la cual en realidad no es tal, sino un premio a la condición de viajero frecuente.

Quarto muito pequeno, sem ventilação, com um banheiro pequeno e um chuveiro horrível!! Não esquentava ou ficava muuuito quente e literalmente caíam 4 pingos de água. Não saía água direito do chuveiro. O barulho é absurdo, as quatro da manhã um funcionário foi até o quarto ao lado para acordar uma hóspede e acordou o corredor inteiro com certeza. Não descansei. Experiência horrível. Não recomendo. A parte boa, mas em todos os hotéis de Cusco são assim, guardam tuas malas antes e depois da hospedagem se precisar… e o café da manhã é ok.

The staff here is amazing! Helped us find great places to eat and an amazing store for Alpaca items. The breakfast was great. Rooms are clean and spacious. You are close to everything. Highly recommend

Convenient location, bad heating units

This is a very good hotel right in the center of Cusco with incredibly helpful and friendly staff. The hotel has a nice courtyard Breakfast was decent and starts as early as 4:00 am, which is extremely convenient if you have early tours planned. The only downside, though not a dealbreaker, is that some of the rooms feel a bit outdated, and the AC/heating system can be noisy. It’s also worth noting that the hotel has two sections—an older one and a newer one. The rooms in the newer section are more modern and bigger. Overall, a great option if you want a central location and excellent service, with just a few minor trade-offs.

Hotel em um belíssimo casarão colonial, com obras de arte que deixam a experiência ainda mais especial. Ótima localização, perto de lojas, restaurantes e da praça central de Cusco.

Recebemos drink de boas vindas. Quarto não é muito espaçoso, mas cumpre a função para descansar. A cama em si é menor que de outros hotéis que nos hospedamos na viagem. Mas, a localização do hotel é perfeita e o atendimento dos funcionários impecável. Achamos que nao vale tanto o custo X benefício, pois, o valor da diária é alto pelo que o quarto em si oferece. Mas, de toda maneira, amamos nos hospedar no hotel pela praticidade da localização e pelo atendimento dos funcionários.

Excelente ubicación, personal

Pleasant stay. Top location and very good service.

Good

We stayed two days before going to Machu Picchu and really liked the hotel. Excellent location close to restaurants and main plaza. Breakfast buffet was delicious!

Great hotel, perfect location. Would definitely recommend

We loved staying here, the staff were incredibly friendly & helpful with information about exploring Cusco. The property is so beautiful, as well as the rooms. Breakfast was great and everything was very clean. This is also a perfect location to nearby attractions as well as the main square. Highly recommend this hotel for your stay in Cusco !

Staff was kind and helpful! Property was beautiful and clean.

Our stay at Wyndham Costa del Sol was great. Staff went above and beyond for us! The location is great close to everything without all the noise and breakfast buffet is a plus