Yeongyu
친구 및 가족 가족 휴가
2.0
/10
19주 전에 리뷰함
Hotels.com verified review
This was the worst hotel experience I have ever had. The room was located right next to a public walkway, and constant noise from people passing by and car alarms made it extremely difficult to sleep. The facilities were old and poorly maintained.
On top of that, the hotel demanded payment for cookies that we neither ate nor even saw. This clearly indicates poor housekeeping, yet the responsibility was unfairly placed on us as guests. What made the situation even worse was that I was forced to write a statement saying that I did not eat the cookies, and three staff members stood there to sign it. It was an incredibly humiliating and degrading experience.
I cannot understand how a hotel would treat a guest this way over something as trivial as cookies. Throughout the entire interaction, the staff were unfriendly and did not even attempt to be polite or courteous.
I would not recommend this hotel to anyone
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