객실 준비가 늦어져서 체크인에 시간이 오래 걸림. 주변의 미술관 오페라하우스 등을 이용하기 편리함. 버스 이용하기 좋았음.

방은 조용하지만 클럽때문에 입구에 클러온 사람들로 붐비고 조금 시끄러움

신혼여행이라 말씀드리니 친절하게 디저트와샴페인을 서비스해주셔서 감동이었습니다. 리셉션이나 객실복도 등이 우아하게 잘 되어있고 분위기있어 좋았습니다

체크인 시 1박당 45파운드를 내면 (호텔스닷컴에서 예약한 룸은 욕조도 없는 좁은 방이라면서) 욕조도 있는 큰 사이즈로 업그레이드 해주겠다고 해서 1박당 8만원씩 더 내고 오케이했는데..막상 룸에 들어와서 호텔스닷컴에 소개 된 방 상태와 비교해봤더니.똑 같은 컨디션이었음.. 같은 조건의 방을 1박당 8만원씩이나 더 받을려고 꼼수를 부리더니.컴플레인 전화도 피하고... 욕실 청소상태는 최악.... 어떻게 이런 꼼수로 추가비용을 발생할 수 있는건지.호텔스 닷컴에 강력히 항의하고 싶습니다!!

맘마미아 및 라이언 킹 뮤지컬공연 극장 바로 옆. 런던아이와 웨스트민스터사원 등과도 도보 20분 거리. 호텔 내부 식당 및 라운지 바 분위기 좋고, 양이 적은 대신에 상대적으로 저렴한 다양한 메뉴 선택 가능. 옥상 바의 경치와 분위기 훌륭. 주변 거리 안전. 전 직원 매우 친절. 강추 호텔임.

Staff were friendly & balcony was nice. Overall hotel room felt tired, light switch next to bed didn’t work, rain shower was in poor state, mould around the air conditioning vent, the worse part was whilst trying to sleep there was constant noise from furniture being moved around on the rooftop. Quite disappointing from a hotel I have visited a number of times.

The room was clean and good size For Europe The breakfast was really good And the staff kind

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We arrived early in hopes of changing before starting our day in London. The staff pointed down the hall and offered a small lobby bathroom stall. For a five star hotel I would expect a gym or hospitality suite option. The hotel is very dark in the hallways between the elevator and rooms. Didn’t feel super inviting, almost eerie. The room was quite large in terms of European standards. If you have the option to stay across the street at the One Aldwych I much prefer that hotel.

Good location , close to Covent Garden , very modern , clean rooms and helpful staff . It’s great having STK attached to the hotel as well !

👍👍👍👍👍👍👍

Very modern, new, clean hotel. Great gym, rooftop bar is a can’t miss. Rooms very comfortable. Nice location. Issue with room AC on first night of stay was appropriately handled. Staff very helpful

The hotel was spotless and incredibly tidy. I absolutely loved the decor. The food was amazing and the rooftop bar was exquisite.

Roof top bar was amazing, staff were very helpful, nothing was too much trouble, location great for convent garden and theatres,

Modern sleek hotel in great location. Super comfy extra large beds, rain showers and roof top bar/restaurant with stunning views of London!

Amazing place. Everything from the hotel to the location to the staff. Would rate this 10 stars if I could.

The room was a good size, but smelt quite damp. If we had been staying for longer I would have asked to move room, but accepted it for one night. Location is good and the breakfast was very nice, although I would suggest staggering bringing out the three courses as there’s not much table room for cereal, a cooked English and pastries!

Chambre belle et confortable mais vue décevante. Petite fenêtre.

We have stayed at the hotel a few times. This time we felt that the room was a bit tired and in need of a refurbishment. The staff were very helpful as always. The rooftop bar was great. A shame that the atrium is no longer used as the reception area as it was the wow factor every time we visited the hotel.

We was on the 9th floor and the bar was directly above our room, loud music into the easily hours. Not the best nights sleep.