Due to 5 stars grade, i booked this hotel, but it has been rather old facilities. Just one day, check in, one bottle of potable water was served freely. If you want water, you should pay it.

We vertrokken om 3 uur s’nachts en omdat ontbijt inbegrepen is, kregen we een ontbijtpakket mee met een lekker belegd broodje, appel, koekjes, actimel en een flesje water. Bar heeft groot assortiment

They have done the best they can with a slightly outdated building. However it also gives it a certain charm. Would stay again.

There made the gym accessable if you have children and the spa

Helt topp. Hjelpsomme ansatte, god frokost og store rom.

An exceptional hotel with surprising charm and elegance.

Great breakfast and Spa, plus the gym is truly high level… I lovely place to stay and base yourself in Cluj-Napoca. Highly recommend

Very beautiful and clean the room. The staff very friendly and welcoming. Breakfast fresh and delicious, good variety.

The check in was easy and fast. The room had a lot of amenities, was very clean, spacious and had a beautiful view. The spa was very nice. The breakfast buffet was extensive and really good. The staff were very helpful, nice and friendly. My husband and I had a wonderful time at this hotel. Thank you for everything!

Wonderful hotel. Everything was great. I enjoyed it very much. This was my second time at this hotel, and I will stay again next time at the Grand Hotel Italia

Everything was wonderful

Clean room, nice stuff, breakfast ok

Superhärligt hotell med allt vi önskade. Otroligt fint rum, välstädat. Generöst att man fick nyttja det härliga spaat hela tiden. Riktigt välutrustat gym, wow! God mat och jättebra frukost. Full pott! Återkommer gärna :)

Everything was great except the showers, there was some issues regulating the heat.

Excellent hotel, everything was very good. Clean room, delicious open buffet breakfast. Very helpful front desk staff. I enjoyed it very much.

Gym and spa was really good

Ottimo

No hot water at the shower, bathrooms are outdated, not 5 star

Nous avons passé un séjour vraiment agréable dans ce super établissement. La propreté de notre chambre ainsi que la qualité des équipements étaient plus qu’à la hauteur de nos espérances. Alena (à l’accueil) ainsi que Dan au spa, ont toujours été très accueillant avec nous. Ce séjour fut donc génial dans cet hôtel, que nous recommandons.

Good hotel, good ubicación , friendly staff.