호텔은 깔끔한편이고, 조식도 맛있었습니다. 화장실 및 샤워공간이 보이는유리 공간이라 선택하실때 유의해야할거 같습니다.

시설과 조식 위치는 좋은데 서비스가 완전 꽝임 처음에 호텔 입구 찾을 때 헤멜 수 있음, 구글맵은 위치가 여기라는데 입구가 없음, 호텔이름도 표지판도 안보임.. 좁은 골목으로 들어가야 입구가 있음.. 호텔 도착했을 때 너무 추웠는데 룸도 얼음방같았고 온도를 높여도 안올라가서 문의했더니 그제서야 온도 올려줌, 리셉션 불친절.. 호텔이 2개 건물이 특이하게 붙어있고 룸이 대부분 비어있는 상태 같은데 왜 궂이 엘레베이터에서 내려서 계단을 또 올라가야하는 건물의 룸을 준건지는 모르겠음 캐리어도 무거운데.. 그 건물에 나밖에 없는 것 같았음, 동양인이라고 무시하는 듯.. 실내 슬리퍼 제공을 안하는 럭셔리 호텔은 처음 봄.. 욕실이 온도가 안올라가고 계속 추워서 실내 슬리퍼랑 같이 리셉션에 문의함 3일 묶었는데 계속 알아봐준다고만 하고 끝끝내 해결되지 않았음.............. 하하 이 호텔 후기 꼭 쓰고 싶었음!

Good place to visit historic places Nice Breakfast

궁전 내에 위치하고 있어 접근성 우수합니다. 객실 또한 깨끗하고 깔끔합니다. 다만 조식의 샐러드 채소가 오래된듯 신선하지 않았던 점은 조금 아쉬웠습니다.

왕국내에 있어서 둘러보기도 좋고 아침도 진짜 괜찮아요 리모델링한지 얼마안됫는지 사용하기 편하고 좋아요! 근데 저희방은 베게가 좀 높고 매트리스가 약간 기울었던게 흠이였어요ㅜ

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Good

Muy buena ubicación, habitacion cómoda y limpia

Hotell mitt i Gamla stan nära till det mesta. Mycket gammal hus men inuti är det renoverat med smak. De gamla bjälkarna syns och det är hög takhöjd som gör rummen unika och speciella. Taxi kan inte köra ända fram så du får vara beredd på att dra väskor på kullersten gator där det finns mycket turister också så tänk på det vid mycket packning lite utmanande. Terrassen med jacuzzin måste bokas det missade vi och gick då miste om. Man kan ej gå dit upp utan bokning. Bra frukost och ett charmigt hotell

Very convenient location in old town close to shopping, restaurants and beach nearby. The hotel is very well maintained and the staff make you feel welcome

We, a family of four, stayed in a very big and nice room with a lovely bathroom. The hotel is right inside the city walls and once you learned to navigate the squares and the narrow streets you realise that you are in a perfect spot. Two minutes walk to beautiful Peristyle square and two minutes to the Riva (the lovely waterfront promenade). The breakfast was ok but I think the location and the rooms are the big winners. O’yes, lovely pizza place right opposite the breakfast location. We went on a day trip to Hvar which was very nice as well. All in all, highly recommended and would love to come back.

the bathroom facilities were ill equipped with too many nooks and corners to dodge!!

I booked the largest and most expensive room in the hotel because I was traveling with my family. It was advertised as a king bedroom with a separate room containing two twin beds. Instead, the “second bedroom” was really part of the attic with no door, an extremely low ceiling that my children kept hitting their heads on, and the room was full of bugs. Everything was old, worn, and not as advertised. The biggest issue was that the air conditioning didn’t work. With temperatures over 90°F, the hotel only provided two fans, which did nothing to cool the room. The next day we were moved to a much smaller room and were told we would be refunded the difference. Unfortunately, the hotel repeatedly delayed resolving the refund. They initially said they would handle it directly, telling me each day to wait for the manager. On our last day, they suddenly told me to go through Hotels.com instead. By then, I had missed the opportunity to adjust the reservation myself. The actual price difference was nearly more per night, but the hotel told Expedia it was a fraction of that. significantly reducing the refund I should have received. Cleanliness was another major issue. I observed breakfast staff reusing unused napkins and food left by previous guests, there were leaks from the ceiling, standing water in common areas, and the hotel generally felt dirty and poorly maintained.

The location is amazing, right in the center of the old palace. The staff was the highlight. They were really knowledgeable, happy to help, and very competent.

Bra läge, men det var också det enda! Frukosten under all kritik! 2 dagar gammalt bröd och croissants… Inget var färskt. Vatten på rummet ingick inte. Slitet hotell med stort underhållsbehov. Fick ett halvt glas vin när jag beställde ett glas vin och lemonaden gick inte att dricka. Lite citron utrört med vatten. Detta var ett 3-stjärnigt hotell, inte 4-stjärnigt!

No tuvimos Aire acondicionado en la habitación , siendo un calor de 34 grados . nunca solucionaron el problema.

The AC really bad. Only two pillows. The TV did not work.

Hotel incrível, atendimento personalizado, quarto maravilhoso

We found dirty wet beachtowels in the closet, wich was really groase. The worst part was that the employees did not appologize ( or offer any compensation, like complimentary drinks). Breakfast was ok, but not more than that.

The hotel is in a great location, centralised, perfect logistically for being on foot, sightseeing, beach and catching transfers be it taxi, ferries, bus and train The staff were very friendly and check in easy. Our room for a family of three, was as expected. Great air con in the heat and clean, comfortable beds. However, it was the worst sleep we've had on a city break at a hotel. On consecutive nights we were woken multiple times in the early hours by other residents partying, hammering doors due to forgotten keys, having chats on their mobile devices sat on the stairwell outside our room. It spoilt our experience of Split somewhat in which is a very beautiful city. We were left querying how a night manager wasn't aware of this and left it to us to put up with it! Breakfast hit the spot, nothing to really write about, other than the coffee machine. It always breaks!