전반적으로 객실이 어무 좁았음

도착하자마자 엄청 환대해주었고, 체크인하는동안 티와 쿠키도 전해주고, 방까지 캐리어 옮겨주는 등등 매우 친절했습니다. 2층에 운동기구와 수영장도 이용할수 있었는데 여행 막바지라 피곤해서 침대에만 누워있느라고 못가본게 아쉽네요. 체크아웃하고 나온뒤에도 문앞에서 택시 기다리는동안 티를 가져다 주는 등 마지막까지 친절하게 대해주어 기분이 좋았습니다.

Hotel is so comfortable that I can't feel any bad image. But internet connection is not good

노보텔의 불만족 스러움으로 소피텔로 옮겼는데 건물 외향부터 그리고 내부 시설까지 청결하고 멋집니다. 내부에 세면대가 2개가 있고 노보텔에는 없는 헤어컨디셔너와 몸 닦는 때밀이 스러운 것도 있습니다. 샴푸랑 린스 바디로션은 록시땅꺼였고 바디워시는 랑방이였습니다. 이런 섬세한 것까지 더 만족스러웠고 또 전체적으로 청결함과 친절함은 좋았습니다.

everything went well till we find live cockroaches under our bed, also were running around over my kids.. when I called the receptionist, they had no sense of urgency. My kids were so very scared. we packed up super early and left the hotel. definitely not the best experience

Everything, the room, the bathroom, the view…it’s a beautiful hotel and we had a great time.

La seule chose bien était le petit déjeuner

Çok güzel geniş ve temiz bir oda küvete bayıldım

Cet hôtel est à éviter , les équipements sont très vieux , au restaurant on m a proposé une table non dressée et non fonctionnelle , le personnel ne parle pas suffisamment bien français pour être compris . Le ménage de la chambre est fait très tardivement À éviter absolument .

Great hotel all staff are amazing and helpful and polite. Hotel is in a great location too highly recommended and would be coming back again to stay.

Elegant, clean, great location, helpful and kind staff, great breakfast

Muy bueno

Love the breakfast even it’s not free.

Bel hôtel idéalement situé mais un service de chambre très en deçà du standing d’un tel hôtel: tasses café ni lavées ni remplacées d’un jour sur l’autre, pas de nouvelle bouteille d’eau, produits douches non remplaces… ai passé 4 jours sans aucun nettoyage si ce n’est le lit fait chaque jour Bof!

We had the worst experience at Sofitel Casablanca Tour Blanche booked via Expedia. This stay represented the final days of my honeymoon, and the experience was profoundly disappointing and distressing. Below is a full account of what occurred: 1. Upon Arrival – No Assistance With Luggage When my husband and I arrived for the final portion of our honeymoon, no staff helped us with our bags. For a hotel that claims 5-star status, this was an alarming first impression. 2. Room Condition – Stained Carpets, Furniture, and Sheets The “premier room” we were assigned was in unacceptable condition: The carpets and couch were visibly stained and dirty. The bed sheets also had stains and were missing the proper top sheet. Even after requesting fresh linens, we were never provided with a full proper set. 3. Housekeeping – Significant Neglect Throughout our 3-night stay, housekeeping did not properly clean the room. They merely made the bed and ignored other basic tasks: Dirty spoons remained in the room for three days. Also the room smelled horrible it was very poorly ventilated. We ran out of toilet paper—further evidence the room was not being checked or replenished. Used towels were folded and put back instead of replaced. I had to call the front desk three times just to receive clean towels, which is astonishing for any hotel, let alone a Sofitel. 4. Spa & Facilities – Poor Service and Staff Attitude When I attempted to use the sauna at the pool, I was told it was brok

La chambre était très bien

Staff were amazing

All perfect

Sofitel, price in comparison to the UK and UAE Room was very dirty, carpets, sofa were stained and very old. Room smelt damp and dirty. Room service was very prompt, but they literally gave you what you asked for. Change tea cups, they sent 1, asked for teaspoons, they sent 1, asked for slippers, sent 1. Bathrooms were so old. Ceiling near entrance door to the room crumbled every time you opened the doors. The hotel supposedly is going through a renovation! I didn’t see this. I was glad to return home

All in all just perfect!