Good

비교적 가격도좋고 좋았는데 아쉬운건 청소가안된다는것 물론 아파트먼트라서 그런것은 이해하지만 하루전에예약해야 해주는 것이 아쉬웠음 그래도그외엔다좋아요 거리도 그렇고 ㅎㅎ 담에도 묵고싶은 곳 만약가격만좋다면! ㅎㅎ

Mix of permanent residents and travellers in house which I hadn’t experienced before. Very informal check-in. No card details taken and a quick look at my licence on arrival for id. Car park had a few cars that have been there for years based on the layers of dust. The place is large enough to make 2 seperate residences for permanent guests and travellers.

Very good value

Great undercover parking.

Clean room, undercover parking, handy to shops and eateries and also railway station. Full sized fridge. Room getting a bit tired and only just enough room for two suitcases.

Aircon from 70s no towels tv from 80s no internet

Clean room . Excellent staff , very quiet hotel . Very comfortable bed .

Quiet and easy to use. Shower mould should be removed

Clean and compact room with great water pressure Not enough power outlets especially near the bed Fun visit from local sulphur crested cockatoos

We recently stayed at Nesuto Apartment Hotel Pennant Hills for 7 nights. While the apartment itself was spacious and the rooms were a good size for our stay, there were several issues that impacted our experience. Unfortunately, our room was not serviced at all during the week. Towels were never changed, and we had to call and request clean ones while the used towels remained on the bathroom floor for the entire stay. This was disappointing and not what we expected from a hotel stay. The windows were locked, which meant we had no access to fresh air or ventilation. Additionally, the dishwasher was dirty upon arrival. The buttons were visibly filthy and could have used a proper disinfectant clean to remove the built-up grime. On a positive note, although reception calls are directed through a call centre, the response to our requests was prompt once we made contact. Overall, the apartment was comfortable in terms of space, but improvements in housekeeping and cleanliness would significantly enhance the guest experience.

Aircon didn’t work properly, to compensate another cooling machine was put in the room which just spread dust, tv channels were non existent so you couldn’t watch tv at all, room not cleaned properly: super dusty behind the bed and with beer bottle tops, bed was uncomfortable. Food smells from people cooking food means not good ventilation. Rapidly ageing room and hotel

Great staff very comfortable and convenient

Good amenities, friendly staff and location

陽台面對一片樹林，有很多鳥類

Room ok. Staff ok

Convenient and flexible

Hotel looked in need of significant renovation. There were stains on the lobby furniture. In my room there was a spill in the fridge that had not been cleaned up, and there were stains on the carpet. The lack of power points made it difficult to charge my electronics. The bathroom looked worn out, and the bathtub had dents and cracks in the enamel.

Everything we needed for an independent stay

Bathroom taps need attention Website could detail inclusions in room