Room was not ready even after 3:00 pm and chemical smell was too strong when we entered the room. The condition of the room was not bad but too noisy in the night.

Great location on the island. Friendly staff and amenities.

Très belle hôtel propre et confortable et personnel très gentil et sympathique

Big room with a fan and aircon and cleaned daily. Room also had a window opening onto a great view; and an even better view from the terrace! Staff were super helpful and answered my (many) questions, although not sure whether they speak English. The only downside is no restaurant for breakfast, but there are some great places around, so it’s not really an issue. Would definitely recommend this place to anyone!

El hotel es muy bonito, el personal es extraordinario son muy atentos y amables, tiene bonita vista. Solo que por regulación de la isla el transporte te deja en el ingreso y si llevas maletas toca caminar gran parte cargando el equipaje

What a nice find on Flores. Great location and balcony views of the lake.

When this property advertise airport transport that is rubbish in our experience. We messaged them a week before and they asked for our flight details (sounded promising) then 'crickets', nada, despite 2 follow up messages, & a third as we were leaving GC airport. We get to the Flores Airport - nothing! So pay for shuttle to Flores Island and tuk tuk to hotel .. lady at the desk is on the phone to the shuttle guy at the airport as we walk in .. 'oh here you are' she says. No apology, nada!

What a beautiful little hotel! Comfortable beds, a great view from our balcony and an even better view from the top floor terrace. Air conditioning was very welcome. I especially appreciated Rudy Gonzalez’s friendliness. We got a refreshing cold towel when we arrived and he helped us book a fine tour to Tikal the next day.

Excelente ubicación, dormitorio amplio, buena limpieza. El trato del personal fue excepcional, en especial por parte de Rudy Guzman (recepción).

Lovely view from the roof terrace for sunset. Helpful staff Great location

Comfortable room, plenty of hot water and great views of sunset from the roof terrace. Some street noise so earplugs needed if you need an early night before a trip to Tikal!

Day staff was very helpful. Nice having coffee available in the lobby in tbe mornings. When we had early morning pick-ups the night staff would make the coffee earlier so we could get some. Excellent location. And our balcony overlooking tbe lake was a gem. The room cleaning person made a different towel animal on our beds every day. So sweet.

Check in was smooth, staff are friendly. However the room I had booked, with private balcony was 'occupied'. I did not appreciate that.

The balcony was very nice. Fridge was also a plus

La situation de l'hôtel avec sa terrasse avec vue sur le lac est exceptionnelle. Chambre impeccable et personnel aux petits soins. très bonne adresse.

Very noisy because the room was facing the street and people were having a party outside.

Clean room with nice balcony and courteous staff

Room was nice. Front office great. The room was facing the road and extremely noisy. People had a road party outside our room all night long. That needs to be stopped.

Habitacion impecablemente limpia. Muy buen servicio. Nos encanto el shuttle y la vista del balcon.

Alles sehr sauber und ordentlich. Schöne Lagr direkt am See