Staff is superb. Location ideal. We had numerous electrical issues with the room - switches not working, blinds inoperative - which they were not able to address due to the holidays. Aside from that our stay was wonderful. Breakfast is good. Location is perfect, close to St. Stephan’s Cathedral and high end shopping areas. Plenty of dining options nearby. Metro is a 5 minute walk from the hotel. Taxi stand immediately outside the hotel. The staff is very friendly and helpful. Rooftop bar overlooks the city. For a Christmas and New Year’s location it was perfect.