Hotels.com의 잘못으로 이중예약 되었다. 하루 전에 이를 인지하고도 끝내 2 예약에 대해 모두 지불을 요구하였다. 일차적인 책임은 hotels.com에 있으나 하루 전에 중복예약을 인지하고도 지불을 강요한 호텔도 최악이다.

Definitely the worst hotel we have stayed in during 40 years of travelling

Bra läge, fräscha rum typisk italiensk frukost med mycket bakverk.

Lovely staff, very comfortable large clean room, great location and super welcoming to our dog! Would stay here again Could be helpful to include information about parking (very close public car park Centro Storico) on website for those arriving by car.

La stanza non era un granché, ed era poco illuminata. L’affaccio su un cortile interno, sopra il ristorante, rendeva impossibile tenere la finestra aperta per il caldo e gli odori.

This place is very convenient for touring the town and it is very clean, but I wouldn’t stay here again. First, it was one of those places where the electricity didn’t work without your room card stuck in a slot. With 90+ degree days, that meant that our room temperature never got below 80 degrees. Second, some of the amenities listed were not really offered by to the hotel. For example, when we asked to rent bikes, which is listed as an amenity, we were sent to a bike shop down the street. When the bike rental (listed as an amenity) wasn’t open 45 minutes after it’s posted time, the hotel clerk just shrugged shoulders don’t call it an amenity if you don’t ’own it’. Third, their breakfast was a little sad. For example, instead of croissants, they had white bread baked in the shape of a croissant. When my husband asked for an Americano, he was directed to a coffee pot. Finally, some of the staff were in indifferent. When I asked for some glasses, to e front desk clerk rolled his eyes before getting me some. The staff hung out in the prep area while we had breakfast, but when my husband decided to get his own juice from the fridge, a clerk came out to chastise him. There are plenty of places to stay in the town center. Go elsewhere!

Dejlig overnatning i Ferrara på dette hotel lige midt i centrum, så kommer man ikke tættere på. Flotte og rene værelser og meget venlig og hjælpsom personale. Eneste ulempe er at der ikke er en elevator.

Excelente atención en Recepción, no hay elevador más nos ayudaron con maletas. MUY AMABLES

Loved it perfect location surrounded by food, shops, and other attractions.

Personale gentile e super disponibile. Ci tornerò sicuramente.

The Hotel was nice and centrally located. No elevator. The breakfast was mediocre. They put us in a front room facing the street and neglected to tell us their was an electronic music disco across the street. with the bass thumping and music going until 1am. Every now and then the DJ would get on the mike it was hellacious. Then after 1am all the kids went out into the street which I failed to mention had an echo like the Grand Canyon.The revelry could be heard until 5am. I would not book a room here on a Friday or Sat nite..

Unfortunately, the ground floor had strong sewer odor for two days, very off putting. Room was satisfactory 3 star type room. No elevator. The staff helped with bags to second floor. Breakfast was good. Room was clean. Bathroom was new hot shower. Carpet in halls was dingy.

Ho avuto il piacere di soggiornare presso questo hotel e sono rimasto estremamente soddisfatto della mia esperienza. Fin dal momento del check-in, il personale si è dimostrato cordiale ed efficiente, rendendo le procedure di arrivo e partenza semplici e rapide. La loro disponibilità nel fornire indicazioni e consigli sulla zona è stata preziosa. La camera era spaziosa, calda e accogliente. L'attenzione alla pulizia era impeccabile e i servizi offerti erano di alto livello. La posizione dell'hotel è ottima: situato in pieno centro, permette di raggiungere facilmente a piedi le principali attrazioni, negozi e ristoranti. Questo rende l'hotel la scelta ideale per chi desidera esplorare la città senza rinunciare al comfort e alla comodità. Consiglio vivamente questo hotel

I was very happy with my stay. The staff was friendly and helpful. It was comfortable. The bathroom was nice, especially the shower. I didn't have breakfast so I can't comment on that. I would definitely stay here again and I do recommend it. The location is great, too.

Stanze pulite e comode, colazione buona e personale gentile.

Bon séjour, emplacement idéal, en plein centre historique. Petit Hotel calme .

Alt var i orden. Søde og rare mennesker. Pænt og nydeligt.

Very very good hotel. Great

Carpet was vey old and did not give good impression in the communal l areas. The room was cheap but the price is low. Poor water pressure in the shower . Breakfast good . Staff very friendly

My room was a good size with a good bathroom, nicely decorated, and very clean. The staff was extremely friendly and helpful. The location couldn't have been better.