Payed for the upgraded room and I got a room with no hot water, no light bulbs on lamps, no trash bin, no blankets, pull out bed had no linens and when I asked for them their was no pillows.What hotel has no pillows with vacancy and no blankets. And to top it off the lady that does breakfast called in so as a big hotel they can’t train and have an extra to run breakfast this is on a Saturday holiday weekend. I think this is a lower class Holiday Inn not your regular please stay away from this property not worth paying the money. I asked the front desk for manager info or owner and her name she told me google it that she was only here on the weekends.