I think it's almost market. There were too many guest and it looked it's out of their gauage. They looked to focus on their working not guest so missed many things. I will not visit here again.

좋은 위치에, 깔끔하고 좋은

The hotel is very nice in terms of location, cleanroom, and kindness of staffs. However, one thing made me disappointed was mini-bar. I found an empty can of Coca-Cola when I prepared to check-out and I think someone had the coke and put the empty can in the refrigerator during my stay... The hotel didn't charge me the coke... However, I didn't feel comportable on this matter.

Clean and cozy room Staff is very kind and clever. Only thing I'm regrettable is there is nothing to see around hotel.

Very quiet and comfortable. service and facilities were good but the location is not a perfect. bit away from centro and it is not easy to catch taxi.

Hotel maravilhoso, padrão 5 estrelas. Café da manhã bem completo. Equipe atenciosa. Ponto negativo: região com bastante trânsito na hora do rush da 7 as 10 da manhã e das 17 as 20 hrs. O trânsito da Santiago é caótico, falta engenharia de tráfego!

Buena estadía

Traveled with family (teenagers). The hotel was comfortable and staff were very responsive and friendly, (specially Yohans). Breakfast was good but not comparable to other high end resorts we have visited. Hotel location was central but not as walkable as other parts of the city (Bellavista etc). Rooms were comfortable but your expectations will decide the level of luxury. Otherwise a pleasant stay. Staff were the highlight.

Buena habitación y excelente ubicación.

Coffee and tea in the lobby would have been fantastic! We loved the water!

Wonderful breakfast, friendly staff all over, very clean rooms.

Clean room and spacious, great location, friendly service

Quarto de bom tamanho

Clean room, spacious, great location, amenities

Quarto ótimo, equipe prestativa e cordial. Principalmente a equipe de recepção e do restaurante no café da manhã. Otimo

Todo excelente

Todo bien

La ubicación, la limpieza y la atención.

Bom atendimento.

Unfortunately, my stay at Pullman Santiago was a letdown. Started with a faulty key that took 3 attempts to work, followed by multiple requests for shampoo that went unanswered. The shower had a weird smell, and the iron situation was a joke - only usable in the bathroom with no space to actually iron clothes. Add to that the noisy AC and subpar food options, including room service, and it's clear the hotel needs a serious refresh. Not a place I'd recommend or return to.