I think it's almost market. There were too many guest and it looked it's out of their gauage. They looked to focus on their working not guest so missed many things. I will not visit here again.

좋은 위치에, 깔끔하고 좋은

The hotel is very nice in terms of location, cleanroom, and kindness of staffs. However, one thing made me disappointed was mini-bar. I found an empty can of Coca-Cola when I prepared to check-out and I think someone had the coke and put the empty can in the refrigerator during my stay... The hotel didn't charge me the coke... However, I didn't feel comportable on this matter.

Clean and cozy room Staff is very kind and clever. Only thing I'm regrettable is there is nothing to see around hotel.

Very quiet and comfortable. service and facilities were good but the location is not a perfect. bit away from centro and it is not easy to catch taxi.

O banheiro não está bem conservado. Não colocaram toalhas de banho e rosto.

Great restaurant and kind staff

In a nice part of town and within walking distance of upmarket restaurants and a large mall. Staff were very friendly but not as proactive with regards to sorting out luggage transfer and suggesting locations for dinner

The Team , from senior management plus all at the front desk ,during my stay, were great. They showed compassion and gave their time and energy to help the customer. This was not just when I arrived but during my 3 day stay. Great Team again many thanks to all and see you soon.

Amazing breakfast

Bom custo benefício. Cama e chuveiro ótimos. Café da manhã variado e estacionamento gratuito

El desayuno incluía productos frescos. Zumos de varias frutas y detox. Panes de varias clases, frutos secos, sección healthy... En general mucha variedad y producto de alta calidad.

Cafe da manha poderia ser bem melhor para um hotel 4 estrelas. Internet bastate ruim

Hotel maravilhoso, padrão 5 estrelas. Café da manhã bem completo. Equipe atenciosa. Ponto negativo: região com bastante trânsito na hora do rush da 7 as 10 da manhã e das 17 as 20 hrs. O trânsito da Santiago é caótico, falta engenharia de tráfego!

Buena estadía

Traveled with family (teenagers). The hotel was comfortable and staff were very responsive and friendly, (specially Yohans). Breakfast was good but not comparable to other high end resorts we have visited. Hotel location was central but not as walkable as other parts of the city (Bellavista etc). Rooms were comfortable but your expectations will decide the level of luxury. Otherwise a pleasant stay. Staff were the highlight.

Buena habitación y excelente ubicación.

Coffee and tea in the lobby would have been fantastic! We loved the water!

Wonderful breakfast, friendly staff all over, very clean rooms.

Clean room and spacious, great location, friendly service