Für familien mit Kindern eher perfekt.. Personal ist sehr freundlich und hilfsbereit.

This was by far the biggest disappointment of our entire trip to Switzerland. If you are traveling from the United States, especially with children who are used to air conditioning, do not stay in these apartments during the summer. There is no air conditioning, and the only solution offered was an old fan. We barely slept because the apartment became unbearably hot at night. When we arrived, there was not a single towel in the apartment. We had to pay extra just to receive towels. Charging extra for such a basic necessity is unacceptable. The beds were extremely uncomfortable, and the oversized pillows made sleeping even worse. On top of that, housekeeping was not included unless you paid an additional fee. During our stay, we found an insect in the bed, and my wife developed a severe skin rash on both of her arms. I have photos to document this. I was not planning to leave a negative review, but on the day we checked out, a staff member noticed how unhappy we were and asked what had happened. She requested my contact information and said someone would get in touch. As expected, nobody ever contacted us. I cannot comment on the hotel rooms because we stayed in the apartments. However, based on our experience, I would never stay here again or recommend it to anyone. Unfortunately, this accommodation turned what should have been a wonderful family vacation into a very disappointing experience.

We rented an apartment. The apartment does not come with made up beds. The resort charges an extra CHF 10 per bed to make it. The towels are also not included and an additional CHF 10. When we arrived I was honestly very annoyed by all the additional fees. We also assumed that all the amenities are included, but they are not. Extra charges for horse back riding, go cart, high ropes.. the only thing that was included was the pool, but again the towels for the pool cost extra. They also expect you to take the trash out, strip the beds and clean the dishes before you leave. The restaurant Panorama is very overpriced and the food quality does not align with the price. I would recommend NOT eating at that restaurant. Now to the things we did enjoy. The kids loved Tom’s indoor play area. Super fun for my 1 and 5 year old. The pool area was amazing for the kids and we spent several whole days just in the pool area. The apartment was great with kids. We stopped at Aldi in town and got groceries. It was way easier with the kids to cook breakfast and the occasional lunch in the room. Keep in mind the kitchen in the apartment is very sparsely stocked. We had salt and pepper, some utensils, plates and cups. While there is a coffee maker, the nespresso pods are not included. I would stay here again, but definitely plan on eating dinner in Brunnen (Haddock was our favorite restaurant). And plan on bringing groceries.

Better than expected, actually. I stayed here for one night as a base camp before Stoos. It worked out well. Great room layout, helpful staff, free parking, good breakfast (7:30) and close to the cable car for Stoos. The room even had a balcony. Lots of kids but that was expected. The only rub is that they need more staff at reception. One person was handling multiple guests. Great place. Thanks!!

La chambre avec terrasse (rez-de-chaussée) était très propre, il y avait un mini frigo, la salle de bain était très fonctionnelle. Les produits de douche étaient supers (conditionner compris). La terrasse offrait une très belle vue. La piscine de l’établissement est très propre également, tout est bien entretenu. Vous y avez accès avec votre réservation de logement. Le garage est facile d’accès. Une jolie vue sur le coucher de soleil sur le lac si vous allez vous promener dans l’espace vert ! Le seul bémol : pas de climatisation des logements (canicule cette semaine).

Amazing place and amizing scenery

Das Personal war sehr freundlich und zuvorkommend. Ein besonderes Highlight war die Go-Kart-Bahn – ein riesiger Spass für die Kinder :) Wir kommen gerne wieder.

Die Aussich auf die Bergen ist schön, und the pool ist wanderbar. Die Zimmer ist Sauber, und die Personal auch Gur tiptop👍

Schönes Zimmer, freundliche Anlage und sehr freundliches Personal. Das Essen war leider eher schwach. Insgesamt aber ein angenehmer Aufenthalt.

Hotel muito Bom próprio pra família e criança. Achei ruim pois todas as atividades são pagas, somente a piscina é gratuita. Tudo tem que alugar, toalha, roupão… caso não traga. Mas a estrutura é ótima, tem escola de esqui. Disponibilizam van gratuita para pegar o bondinho. Gostamos muito!! A vila que fiquei é longe do complexo do hotel sem acesso à piscina. Então complica um pouco e tem que deixar o quarto limpo na saída. Quarto não o apartamento. Louça lavada etc…

Sehr freundliches Personal

Room was tiny with no air conditioning but the property is wonderful and the views are amazing!!

Up all night from kids and people running around. Originally thought we booked a hotel room, turns out we had to share a bathroom.

the hotel room is v dated and dark and not non smoking . when i check in my room , its full of heavy and disputing smells fr smoking and also on the balcony full of other guests smoking . the carpets is v dirty too. i didn't enjoy the stay

The resort has good breakfast choices. The mountain views are beautiful.

Todo A1

Just in size small

I wasn't able to go because of a medical emergency and they refused to change the date so lost my money and mussed opportunity to go.

Ich würde es weiter Empfehlen.

IRVE accessibles facilement mais de faible puissance