Affordably good quality accommodation with fabulous service. From the initial welcome to the time we departed and throughout the stay, we received the most professional, efficient, polite and friendly service from everyone of the hotel’s team we encountered, with special mention to the awesome Simon. The affordable rooms within this historic building are clean and functional; above all, they are very clean and comfortable with modern facilities like free-view television and reliable hotel Wi-Fi. The bed was comfy with crisp linen atop good duvet and pillows all of which aided a good nights sleep (some rooms might be noisy given the proximity to a reasonably busy road). The en-suite bathroom was also spotlessly clean with good water pressure to the shower and soft towels, complemented by some small bottles of shampoo and conditioner. The free breakfast was adequate and welcome, with a basic hot and cold self service buffet selection The hotel is located on the edge of the town centre of Halifax just a ten-minute walk from the railway station and even less of an amble from the bus station, and the same distance to the Peace Hall, also very close to the town's retail and leisure attractions. A good value for money friendly hotel in a good location, I can highly recommend. The hotel has new owners and management.

Reasonable hotel for the price. Large room.

With the hotel only being open for a week things were a bit haphazard, TV was broken,(was replaced) shower tray wouldn’t empty, single sink tap stuck on boiling some dubious people wondering around and on going out we where on the 5th floor and when lift door opened the check in girl had a big Bearly Yorkshire Police officer each side of her.

No WiFi no tv

Booked a double bed with en-suite received two single beds. Hotel informed me it was expedias fault. Kettle there no base no plugs visible.

Halifax is a beautiful place to visit

Everything was so bad ,from staff to amenities!

The hotel restaurant was closed as they had a pre-booked party.

I was in Halifax for a work trip and stayed here while a colleague stayed at a different hotel which was about the same price. We had completely opposite experiences in terms of comfort and quality, and should either of us go to Halifax again, the wool merchant hotel is on top of the list of places to stay.

This is a lovely hotel very comfortable great room and excellent service will definitely be staying again

Very pleasant staff, friendly and helpful. Room was clean, tea and coffee supplied. Towels provided. Bed was comfortable. Great location

Not great . Too busy Receptionist with careless attitude

Not as pictured or described. Warped and dirty bathroom, lights not all working, shower leaked, water temperature was either freezing or scalding, no tea bags, dirty kettle.. etc etc

Good night sleep and breakfast was nice. Toilet blocked late at night so used the reception toilet over night. Room could be nice with a little painting and a real good clean

Hotel looked tired & dated. Could do with a deep clean!

The room looked nothing like the pictures on ebookers website the bathroom was last tiled in the 70s and was used for cheap groupon stays,the door had to be slammed to shut properly,breakfast was excellent and staff very polite

Perfectly OK

Arrived at reception!! Couldn’t get hold of anyone for 30 mins!! Not the start we wanted as we just wanted to drop case off in room then head out!! Then after much searching I found a member of staff outside having a cigarette break!!

Nice hotel clean and good value for money

Decor modern and appeared to have been recently done. Budget priced hotel with free parking. Pleasant staff who helped me when I locked the key in the room. Only downside was that the hair dryer was attached to the wall and there was no mirror within reach. Breakfast was very nice and the service in the breakfast room was excellent