직원들이 친절하지 않고 서비스가 형편없어요

This is our worst luxury hotel experience, pool under construction till next few months without notification earlier, just beside hotel are construction area sounds so disturbing very few employee can speak english, rest of them also unpleasant some people smoking on corridors, smells come to no smoking area. Foods are so so, nothing special, with unpleasant experience not suitable for family trip, good thing location are middle of town even quiet far from metro subway