El personal de recepción es incompetente y lento. Las instalaciones de la habitación eran demasiado viejas. El ascensor es viejo. El brazalete que se lleva en la muñeca es afilado y lastima a las personas. La piscina es complicada y el agua se ensucia debido a que los forasteros usan el pase del mismo día.

The outside from the room is great ! But the room needs a bit more amenities like microwave , coffee maker, fridge and better beds , closets door need repairs as well . Honestly I expected better rooms we heard from people around the area this hotel was the best of the best and my expectations ware high . They really need to work on those details to make a better stay for customers

Family and I love this place hopefully we go back again soon very friendly people n good delicious food

Breakfast was very good. Did not do bar.

El área de snacks tenía poca variedad , después de las 12:30 ya no sirvieron todos los alimentos , únicamente hoy dogs y hamburguesas. Nuestro cuarto olía como a trapo mojado y la opciones de alimentos no son muchas. El precio es elevado para lo que ofrecen. El piso de la piscina necesita mantenimiento

Habitaciones muy limpias y amplias. La comida muy buena (el único detalle es que si van en familia sin plan “All Inclusive” y quieren buffet, es obligatorio que toda la familia compre buffet, no puede comprar solo 1 miembro, aspecto que no me parece bueno). El personal muy amable, todos muy educados. La playa limpia. Las piscinas podrían mejorar su estado ya que hay azulejos sueltos y eso lastima, pero visualmente y todo alrededor muy bonito!

NA

Great customer service!

Normalmente nos hemos hospedado en Antigua, pero si hay bastante diferencia, en atención y comodidad. Era de madrugada y los húespedes del lado estaban bebiendo con una gran sonido de muscia, nosotros llevabamos niños fue terrible

Terribly expensive for what you get. All inclusive was a complete joke and a huge rip off!! We left a day early even though we paid for another night. Could not wait to leave. Food was less than average at best.

Great priperty brst kn Puert San Jose. Competitive pricing, clean areas throughout, great housekeeping amd staff. Great amenities all around with theatre, bar, pools and kiddie area and beach access.

The personnel is excellent. They are very polite and hospitable. The pool has mold all over. In general the pool shape really bad. It needs to be remodeled. The dinner buffet is horrible. It tasted like food I can make at home, not like the food a professional chef cooked, which a resort of this category should have. Very mediocre food. I’d give this place a 2.5 star resort, maybe a 3.0 star really pushing it. But never a 4 star like they preaume to be

Beautiful high end property with friendly staff.

That the pool closest to the beach, closed early

Muy bonito lugar para vacacionar

I think they can improve the staff

If you have kids it’s the perfect place ! Private beach amazing

Bueno

areas es espectacular

Front desk very slow, it takes too long to check in and check out also very slow, front desk personal didn’t offer any promotions any deals, restaurant for lunch took almost an hour after ordering our food.