Quick easy check in clean updated room great value will return!

Still no lights only one light works

Have no n lights in bathroom been told office still nothing

I booked and payed online but problems started from the moment I checked in the staff was unprofessional made me and 2 others wait to be helped while she was on a personal call when she was finally ready to help me she asked for the confirmation number but my phone had died moments before and I was not allowed to carve it anywhere there so had to go buy a car charger to charge then once in 1st room there was no bathroom door no shower curtain a hole in the shower floor and when I tried to go complain I had to climb out the window because the door was stuck so bad I couldn't open it it took me 2 times going to the office 2 get a new room the 2nd room had no air conditioning and the door did not lock no remote for the TV not that it mattered the TV did not work so got a 3rd room after 3 more trips complaining the first 2 told they would send security to fix it but they didn't come maybe because there security is a joke some gang banging looking prick with a god complex then because some homeless junkie went into one of the first rooms and got caught they said we gave them the key so around midnight they kicked us out and when I went to office and heard the story I pointed out we still had the only key they ever gave us that they had reprogrammed the same key ever room change so how could we have give anyone a key they ignored that so I asked for them to check the cameras they refused and had security escort us off property not to mention place was filthy every where

Esperamos 45 min para hacer check in, no había personal, y pedí habitación para no fumadores, pero apestaba demasiado a tabaco, la cama y sábanas.

The shower head was loose and the water spilled outside the shower Towels not available; I had to request them; no paper basket, no shampoo,

It was ok

The price is all i have to say. Also the native chick that works in the front is very incompetent with how she assists with there customers. She new and very rude

For somewhere cheap its great

I will start with the positive and go from there the main positive the bed was clean it was a king size bed on a queen size headboard no chair no remote to a very old TV that didn't even have HDMI. I had to pay in cash as their internet was down to be fair to them that was due to a storm but that was 3 days ago. They were invisible controls on the air conditioning so had to bother them to come and show us how to do it. I had a room right next to the pool so I thought I had lucked out until I saw the color of the water. So I could not swim. There was not even a chair for a friend to sit on who was visiting. There was no toilet paper fortunately a nice young man brought me some toilet paper and then I discovered there were no towels and by that time I was too tired because apparently you have to go to the front desk to ask for towels and toilet paper. Which would have been nice if they had told me that on check-in. Oh and also the key didn't work and had to be done several times and even when they got it to open it was difficult so I didn't really dare go out and use the key to come back in. I think in general the staff were positive and probably doing the best they could Considering the circumstances. The toilet roll holder was broken as was the one cupboard in the room.

The staff is awesome!! Friendly, and professional. Has 24 hour security and gated. Pet friendly

I liked having a closed gate at night.

I did not like the fact that the pest exterminator showed up without warning and that he fumigated with us in the room!

It's Gated, which is a plus

To durty and nasty

Our sink got clogged and I was there for 4days and they didn't want to change me rooms

It was horrible, no towels, cockroaches and rude staff i paid 75$ and didnt have towels hand soap or clean rooms no shower curtain!

there were no towels. icemaker broken

Decent for the price

I like the property is very nice and the people were also equally nice and attentive