The manager is not helpful, I called 02 nights before my stays to ask will they charge for 01 extra person, The receptionist said they can support. But when I get there, I can not talk to the staff that confirm to me and they ask me to pay for the extra person, I paid for the extra but I request the staff to sorry me because they give me the wrong information, however, the manager is very impolite, he even didn't sorry to me and confirm that they never said so and he never ask that staff to meet me. I am very upset with their customer service. The room is not clean, the tower is dirty, it s not a 04 stars hotel.