no hay buffet es una estafa .. te dan una carta con dos opciones nomas

Camas cómodas, ducha grande, solo falta el bidé. Alrededor del hotel hay todo lo que necesitas.

Verdaderamente es como se muestra en las fotos, sin embargo ya está un poco deteriorado, pero nada grave.

We had a very nice premium room with nice view

I don’t think this is a place for families with young children. It is too loud with people drinking outside and in the rooftop. The administration could have an extra person to help the receptionists too. They were lovely, but it looks like they are expected to work in reception and fixing all kind of problems which is impossible. Our balcony window didn't open, the shower made such a loud noise that we could only use it when the baby was awake otherwise the noise would wake her up. If you can sleep with noise, then it's not so bad.

Location was good. Unfortunately we were up till 3 AM because of the noise from the terrace upstairs and we had to get up at 4:30 to get another flight out. Also the water was never replaced when we ran out.

This is our second time staying at One Shot Luchana and the staff is very friendly and welcoming. The restaurant is very good

Breakfast was not a buffet and was ok. Bathroom looked a little tired. The street was noisy at night.

Property is a boutique hotel, quite good, rooms are quite small, light in bathroom needs to pay attention, not enough, but staff specially Grace from the front desk was outstanding.

No tuvimos agua caliente 3 de 5 días por un problema con la caldera. Nos compensaron por el inconveniente (no la solicité). El staff es amable y atento. La ubicación del hotel estaba inmejorable si te interesa Chamberí.

Z

Service was great

Excelente ubicación y las habitaciones muy comodas

El hotel mas maltratado en donde me he hospedado. Es una lástima porque la Ubicación es fantástica y el personal súper amable. Pero el hotel está en horribles condiciones. Todo está roto o golpeado y el Mobiliario tiene muchas manchas. Me quede en una suite en donde la mitad de las cosas estaban casi cayéndose.

Disappointing stay, especially in light of the fortune we've paid. The hotel needs urgently a renovation. Our room was very small, with no space to open our suitcases. It had a minuscule, old desk that was useless and needs to be replaced. The corner of the walls had big cracks. Breakfast had limited options, although the servers were very nice and friendly. In sum, we had big expectations for our stay in Madrid but we felt we were overcharged for a room that should have costed half of what we paid.

Habitaciones muy pequeñas que ya necesitan actualización. Los muebles están desgastados y las instalaciones necesitan que se mantengan y reformen para mejorar el comfor.

Madrid is a beautiful city and this hotel is located in a lovely but quiet area. If you want shopping, dinner or drinks you just have to walk one block and you find it all.. At night, not a sound. Rooms spacious and bathroom excellent. I highly recommend this hotel

Extremely comfortable and nice hotel located near everything and the staff is incredible...

Muy bien ubicado, personal atento. Está bastante bien insonorizado pero algunos ruidos si que se escuchan, especialmente de noche.

One Shot Luchana 22 hotels location was great - close to the several metro stations, restaurants and nice areas. The room and common areas of the hotel were a bit dated and would need to have a renovation asap. In its current state I would say that the hotel is not the four star hotel, rather two or three. Hotel has a rooftop bar but unfortunately you need to have a reservation and there were no pre-booked places for the hotel guests (maybe changing this would be a good idea). Easy access to the airport and train station by metro.