The system and service of employee is not the level of Marriott. Even though the hotel name is Courtyard Marriott, you cannot expect the similar level of service during your stay. No toothbrush for the beginning. I received my room key one day after I had checked in because of system error. I cannot get to my room directly after my breakfast because of no key, so, I should go to front desk and should follow the employee who should visit the each floor. Almost 5 minutes to get to my room after finishing my meal.

호텔 서비스나 청결도 시설 등도 만족스러웠지만, 특급호텔임에도 불구하고 무료공항픽업, 2시간 무료 레잇체크아웃 등의 부가적인 서비스는 고객이 느끼는 만족도가 매우 높음.

Goodbye

Will never stay here again. This is a dirty filthy hotel that is unhygienic and unbelievably below standard amenities that are definitely not five star rated. I have attached pictures of a cubicle in the ladies washroom near their MoMo restaurant that had toilet rolls on a pile of dirt. The bedsheet in our room had blood stains and we could see broken water tank and scrap metals outside the window, enjoying the the so called “Courtyard View”. The staff was very apologetic and the Manager, Shivam, did his best to make our stay comfortable by offering an upgrade. Another associate, Kanchan, kept checking on us but what can a handle of people do if some staff are not doing their jobs well. Also pay attention to the walls and doors of the cubicles in the washroom, you will get railway station feel for free. The door leading to the kitchen from the breakfast area is also extremely dirty from regular touching by staff. Common guys clean up the facility or don’t classify yourself as a FIVE star. You are a 3 star or below.

One of the best hotels I have ever stayed in.

The breakfast menu is fairly comprehensive and there are plenty of shopping and eating out options nearby too. In fact, the hotel shares the building with a very vibrant mall. The staff is very caring, courteous and efficient

Yes

Breakfast wad not free but excellent variety and premium. Very courteous staff.

Great staff, clean room, fast internet

Good

Every thing was fine

Amazing staff and hotel

Good breakfast and dining choices. Staff is very attentive.

Went to Bhopal to meet my family and old friends. Had a pleasant 4 days in Bhopal. The Courtyard Marriott is a convenient location and access to the DB Mall is a plus.

Absolutely amazing hotel, fantastic service. Buffet breakfast was top notch. All staff were very helpful and took great care of us even when arriving late after an international flight

Location is excellent , food is good

Great staff and service overall, a very helpful female staff member arranged a shredder for heaps of confidential docs, we waited 45 minutes but all done successfully. Highly recommended. We were extending our stay, but my husband confused the dates and the hotel were understanding about the situation after I made a few calls and rectified things as a goodwill gesture. Would stay here again

Excellent service, great location and delicious food. Overall a comfortable experience. Special thanks to housekeeping staff Rajni & team for keeping our room very clean.

Very good location, nicely renovated, conveniently located in DB City Mall.

We got room very late in the evening