재방문 의사 매우 있음!! 모든 직원들이 친절함 로비 소파에 착석한 상태로 체크인 해주심->웰컴드링크/차가운 수건 제공해주셔서 매우 편안하게 체크인 진행 로비 층고가 높아서 개방감이 좋았음 신상호텔답게 매우 쾌적하고 깨끗함 이른 투어 일정 때문에 Meal box 제공해주심 화장실 넓고 쾌적했음 호안끼엠호수/야시장/맥주거리 도보권으로 위치 좋음 지하에 힙한 Bar가 있음 일정 때문에 수영장 못 가본게 아쉽네요...

Great room, wonderful staff, and good accommodations. The bed was comfortable, the tub offered a great relaxing experience. The staff provided great service throughout our stay.

Çalışanlar güler yüzlü ve ilgili. Otel konum olarak harima. Francy hersey için teşekkürler

We had great interactions with all the staff especially Fancy at the front desk who frequently checked in with us. The hotel is conveniently located within Old Quarter and is clean and well organized. The breakfast offered a wide range of options and I was able to refill my water bottle at the front desk.

All round great place with amazing staff

The staff were very friendly and approachable. The room was clean and met the requirements for a stay.

Service was amazing all round, and Amelia specifically was great.

Excellent customer service

The location is perfect, and the rooms are quiet and well designed, but the real highlight was the incredible staff! From the moment we arrived, the team was warm, welcoming, and attentive to every detail. They truly went above and beyond to make us feel at home, offering excellent local recommendations and assisting with everything we needed.

Wonderful and modern hotel that is spotless. Air conditioning works well. Hotel looks new with the nicest staff. Excellent breakfast that changes daily. Pho is better than most restaurants. Across from a great cafe and many dining choices. Close to main shopping and major food streets. Only issue is that like most of Hanoi, you have a mix of modern and developing properties. However, the area is very safe.

O

Amazing Stay

Fantastisk hyggelig hotell med helt super service fra de ansatte. Hotellet har veldig bra beliggenhet i gamlebyen med korte gåturer til de mest kjente attraksjonene. Rommet var rent og fint. Vaskepersonalet

英語が話せないと色々不便ではありましたが、スタッフの方は精一杯対応してくださり　笑顔でチェックアウト後も接して荷物預かりや　お店の予約等 大変助かりました。朝食は種類、お味とも素晴らしく　景色を眺めながら楽しめました。

From arrival to departure everything was perfect. Rooms are immaculate and modern, small, but have everything you need. Breakfast is delicious and extensive menu. Range of onsite meal / drinks options. Location is central and easy to walk to any location in the old district. Staff are amazing and there to assist before you know you need assistance; this was one of several hotels we stayed at during out visit to Vietnam and is easily the best - we will use it again and recommend it to anyone. If you have the budget, book the bigger rooms.

Great value

大変素晴らしいホテルです。部屋はコンパクトですがとても清潔で快適。朝食ビュッフェは種類豊富でどれも美味しく、眺めも良い会場です。何よりスタッフの皆さんが笑顔でとても親切で感動しました。またハノイに行くことがあればこちらに泊まります。

I stayed here for six days in September 20 25. Everything about the hotel is excellent! It is a small boutique hotel. The room was clean and quiet and comfortable. The free breakfast every morning was outstanding! It’s in the heart of the old quarter so it’s easy to walk to things. The best part is the staff was incredibly kind and helpful. They made my trip much better!

素晴らしいホテルでした。 ロケーションも旧市街、ナイトマーケット、ホアンキエム湖に徒歩圏内と抜群。 部屋はコンパクトですが丁度良いサイズで快適、朝食は宿泊代に含まれていましたがクオリティーが高く、コストパフォーマンス最高です。 ちっちゃなプールが屋上にあり、眺めが良く、街歩きに疲れたらここで楽しむのも良いと思います。 スタッフの方皆んな優しく丁寧な応対で、非の打ち所がありませんでした。 またハノイは訪れた際は使いたいと思います。

Awesome accommodation, Tracy at reception was great & helpful, all the staff were terrific, definitely recommend