I arrived in the evening and left in the morning at 3:30 going to Machu Picchu. The hotel has no elevator but the staff took my 24inch suitcase up and down. They baged breakfast bag when I left in the early morning. The room is relatively small with a queen bed, very comfortable mattress and quiet. It has a bathtub, very clean. Overall it's probably one of the mid-range hotels in Cusco.