대게를 좋아하고 음식이 유명하다고하여 선택했어요. 역쉬 배부르게 먹었으나 료칸은 운풍이 있어서. . .어른을 동반한 겨울여행은 비추

The staff are friendly and helpful. The dinner are excellent !! The private onsen are awesome !!!

仲居さんがとても親切で快適な滞在をすることができました。お食事も十分な量がありおいしかったです。ありがとうございました。

Very traditional but very comfortable. Staff are nice and kind. It was surely a good place for family gathering.

Excellent service. They accomodated me for the meals (I am vegetarian). The private onsen was divine. Wished I booked a longer stay.

This is a Japanese traditional hotel, which the front may not speaks perfect English. But the simple English shows their services are great on check-in. The meal services are quite good , the young waiter speaks simple english to explain the meal what may take first what should be the next round The night my situation is a bit complicated after the meal , it's a kind of serious food allergy, my eye almost cannot open. But I don't blame the hotel at all , Because I am not sure what cause this serious allergy happened that I have not face before. At midnight the hotel front is no one may help. My unpleasant point is the next day morning before I check-out , there is a breakfast We did not go to breakfast because I am still suffer the allergy, but the waiter used the key enter my room and asked us " Do you want Breakfast?" That mood is unpleasant and unhappy

基本上係正面評價.酒店提供服務,位置好,唯獨帶3歲幼兒需另收費...[我訂房時已申報3人]

Staff is very good and nice. If you buy dinner program at the hotel,They will serbe you with traditional japanese dinner and prepare you at your room.they give you card to take a bath at 7 hot bayh in kinosaki in this package

飯店位置離車站很近，附近也很多料理餐廳，晚餐的松葉蟹大餐超美味，服務也很細心。

超棒的飯店，已經有150多年了，距離JR車站只有5分鐘路程，一泊二食。 #每間房客有一小時包湯屋享受 #和服入住即可穿 #晚餐有女將在房間服務料理松葉蟹大餐 #服務好但只有櫃台可用英文溝通 #早餐是傳統日式豪華早餐

員工親切，但是基本上都不諳英文，如果不會日文，入住這個飯店，在溝通上容易有問題。

Good hotel,good location,good staff and good food.

地點佳，料理豐富，服務人員非常親切

Prettig hotel midden in het centrum vlak bij de trein Ontbijt en avond eten traditioneel japans was keurig verzorgd en lekker

Favourite part of 2 week Japan visit- very accommodating for allergies!

location is perfectly good and few mins to Kinosaki station, but the room without window and many stairs inside the hotel, not suit for large suitcase customer. need to book or reserve the bath room even you just want to take shower, there is no shower/bath in the room, also with non-reserve public bath, suggest to reserve or unable to use if occupied by someone. The hotel with food smell maybe this is traditional Japanese hotel but also acceptable. However, the carpet front of toilet with smell in our room and we hope hotel could improve it.

酒店座落火車站的大街上, 有少量免費停車位,酒店有私家湯兩間,分時段提供客人私人使用,這裡是城崎溫泉區,酒店提供溫泉証可以去多間溫泉享受一下,但要付少量稅金.最好在下午三時入住,那有較多時閒享受泡湯.酒店晚餐及早餐豐富.溫泉街也有很多食事供大家選擇.值得有一個難忘的晚上

Hotel provide one time Private Onsen for reserve during your stay in hotel. They also have a "All you can enjoy Hot spring Pass" (温泉放題♨️)for the Hot spring Street.(total 6 in the street) Beautiful environment. Room is nice. Staff are friendly! You may also borrow the Yukata for free. It's a great experience! Will definitely visit again!

Lovely staff. Sukiyaki dinner to die for. Convenient location. Private Onsen.

Nice japanese style hotel, the staffs were friendly, the room was very clean, but the meal was not as good as i expected.