7.8
좋음
리뷰 293개
청결

8.0

편안함

8.0

위치

8.6

서비스

7.6

실제 이용 고객 리뷰 Spice Hotel & Spa All Inclusive

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
8.0
/10
607주 전에 리뷰함

Hotels.com verified review

안탈랴 시내에서 좀 떨어져 있으나 전체적으로 좋음. 특히 가족 단위로 휴양에 적합. 직장인 단체 세미나도 좋음. 식사는 풍성함. 비수기 때는 가격이 저렴하나 성수기때는 가격이 많이 오를듯..
Pinar
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

Ailemiz ve arkadaşlarımız ile harika bir tatil geçirdik. Her şey çok güzeldi. Çalışanlar çok ilgiliydi. Bu kadar titizlikle çalışan insanlara rastlamak çok güzeldi. Sadece odaların temizliği değil genel kullanım tuvaletleri bile o kadar temiz ki. Sürekli soruyorlar zaten bir problem var mı diye. Gündüz gereksiz animasyon gürültüsü yok. Havuzların büyüklüğü ve ağaçların altında havuz başı keyfi yapmak bir harika. Patenle gezerek servis yapanlardan restorandakilere kadar herkes güleryüzlü ve çabaları takdire şayan. Kötü yorum yazanların niyetlerini çok merak ediyorum doğrusu. Yemekleri lezzetli ve çok çeşitli. Tek eleştirim dansçı kızlar üzerine olabilir:) onların olmadığı akşamlarda herkes daha çok eğlendi. Çıkan müzik grupları da oldukça başarılıydı.
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Olaf
icon-파트너와 함께
파트너와 함께
8.0
/10
18주 전에 리뷰함

Hotels.com verified review

This 5-star hotel makes a big impression on the visitor right after arrival. The lobby is spacious and beautifully designed. The territory is big and has various amenities to satisfy all needs. The food is excellent; a lot of options for every taste. Rooms are practical and quite spacious. The bathroom has all amenities. The big drawback, however, is the air-conditioning. Our party of 4 lived in 2 different rooms, and in both of them the air-condition was not working after our arrival. It took us 2 ½ days of reminding and additional repairs for the problem to get fixed. For €300 per night this is not acceptable!
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Alina
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
18주 전에 리뷰함

Hotels.com verified review

This 5-star hotel makes a big impression on the visitor right after arrival. The lobby is spacious and beautifully designed. The territory is big and has various amenities to satisfy all needs. The food is excellent; a lot of options for every taste. Rooms are practical and quite spacious. The bathroom has all amenities. The big drawback, however, is the air-conditioning. Our party of 4 lived in 2 different rooms, and in both of them the air-condition was not working. It took us 2 ½ days of reminding and additional repairs for the problem to get fixed. For €300 per night this island absolute no go!
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Hazal Helin
10.0
/10
29주 전에 리뷰함

Hotels.com verified review

Çok memnun kaldım
Daniel
icon-파트너와 함께
파트너와 함께
10.0
/10
37주 전에 리뷰함

Hotels.com verified review

ROOM WAS SPOTLESS; STAFF WERE GREAT
Fadime
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
41주 전에 리뷰함

Expedia Group verified review

Wir hatten einen sehr schönen Aufenthalt. Kezban an der Rezeption, Vitoria vom Kundenservice, Sila aus der Casablanca Lobby Bar und Mazlum vom Rent-Car waren alle extrem freundlich, lieb und hilfsbereit. So ein Service macht den Urlaub perfekt. Alle Mitarbeiter waren sehr hilfsbereit und stets bemüht. Der Service war durchweg freundlich und professionell. Vielen Dank an das gesamte Team.Wir haben uns sehr wohlgefühlt!
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Mohammad Farahnaz
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
43주 전에 리뷰함

Expedia Group verified review

Enjoy inside pool, because off season not many travelers that food needed to be improved.
Sedat
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
44주 전에 리뷰함

Expedia Group verified review

Room was good. Staff was above average and client relationship manager Victoria was very caring and helpful. During December activities are extremely limited but we still enjoyed the food.
HAKKI
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
46주 전에 리뷰함

Hotels.com verified review

MÜKEMMEL
Azad
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
52주 전에 리뷰함

Expedia Group verified review

Serious Concern – Possible Scam Between Hotel Doctor and Hospital During our stay at Spice Hotel, my wife had mild stomach pain, so we visited the hotel’s doctor. Shockingly, he didn’t examine her at all. He simply said she needed to go to a hospital and called a vehicle, which turned out to be a bus picking up people from other hotels before finally reaching a nearby hospital “Anatolia hospital”. At the hospital, we were told to pay €450 upfront before a doctor could see her: €200 for the hotel doctor (who did nothing), €180 for the hospital doctor, and €70 for transport. This immediately felt like a coordinated scam. We refused further treatment, paid only €150 for the so-called hotel doctor and €35 for transport, then went to a local pharmacy. The pharmacist examined her properly, said it was a simple issue, and prescribed medicine costing just €3—she recovered completely. This experience was extremely disappointing and raises serious doubts about the honesty of the hotel’s medical service. I strongly suspect a partnership between the hotel’s doctor and the hospital to overcharge guests. Travelers should avoid the hotel’s doctor and seek medical help directly from a real clinic or pharmacy. There are many more details about this incident that I cannot include here due to character limitations, but I truly hope the hotel management investigates this unethical practice.
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Herman
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
54주 전에 리뷰함

Expedia Group verified review

Great hotel, has all the facilities you need. Lots of food options. Staff is extra attentive to the point of annoyance. Rooms start showing signs of wear but nothing too serious. The sound insulation could be a bit better.
Ifrah
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
59주 전에 리뷰함

Expedia Group verified review

⭐ 1 out of 5 stars There's so much I want to say and give more detail there just isnt enough characters. Our stay at Spice Hotel and Spa was extremely stressful. On arrival, our room was dirty, furniture old and broken, walls peeling, and the toilet flush broken. On the first night, we found a bug on my sister’s pillow that bit her hand. Staff refused to identify it, and we later discovered it was head lice. Despite this, we were not moved, and guest services failed to act. Housekeeping was unprofessional, sometimes ignoring requests, laughing at us, or walking away. I was reduced to tears before a manager finally intervened, and only then did the head of housekeeping take the matter seriously. Communication with staff was very poor. Simple requests like water or towels were often ignored, and basic questions about entertainment could not be answered. While the pool, beach, and some waiters were fine, the lack of professionalism, repeated dismissals, and failure to address hygiene issues made this the worst hotel experience I have had. This hotel is not five-star, and I would never return
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Okba
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
60주 전에 리뷰함

Expedia Group verified review

Pool
Preslava
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
4.0
/10
71주 전에 리뷰함

Hotels.com verified review

Service is terrible, no one speaks English, everyone is moody and not willing to help, on top of that number of staff is far from enough for resort if this size. Guests need to wander around for 10-15 min to find someone to help them or ask a question, and the probability of them understanding you is 1%, because they don’t even know words such as “glass of water”. The resort amentities are ok. But the rooms smell terrible and super outdated. Water in the bathroom rarely gets warm and some of the days was brown/ yellow colour as on the pictures below.
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Murat
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
80주 전에 리뷰함

Hotels.com verified review

Her şey mükemmeldi,kesinlikle tekrar gelicez
GLORIA
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
81주 전에 리뷰함

Hotels.com verified review

Very clea. The staff are excellent. I am coming backwith my family next year. Already booked..
Metin
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
8.0
/10
86주 전에 리뷰함

Hotels.com verified review

Personelin yaklaşımı çok iyi, yemekler iyi, odalar ferah. Fakat otelin bulunduğu çevre toz, toprak, dışarı adım atıp yürüyüş yapamadık. Ayrıca, seçin dışını sakinlik ve sessizlik için tercih ediyoruz ama otel çok kalabalıktı.
Metin
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
91주 전에 리뷰함

Hotels.com verified review

Personelin yaklaşımını beğendim. Yemekler güzel, oda rahattı. Lobi güzel, personel sürekli içecek servisi için hazır. Otelin bahçesi gereksiz büyüklükte bir havuz ve çevresindeki beyin alanlar maalesef otelin bahçesini doldurmuş. Nalan alan da futbol sahası. Bahçe kötü maalesef.
Matraim
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
93주 전에 리뷰함

Expedia Group verified review

I invited my parents to this hotel, very well organized stay.
페이지당 리뷰 수
20
40

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