I’m writing this in the middle of my stay because this place is nothing like what it advertises.
Let’s start with the only positive: the building itself is charming, and the location is convenient, right near the Leaning Tower and plenty of restaurants. Unfortunately, that’s where the good news ends.
The rooms on the third floor are stiflingly hot — easily over 80°F inside, even when it’s only 64°F outside. There’s no air conditioning, and if you have a baby, this is not just uncomfortable—it’s potentially dangerous. My 10-month-old can’t sleep and is drenched in sweat. To make matters worse, the room is infested with mosquitoes, and my son is now covered in bites.
When I asked the front desk for bug spray, they handed me a plug-in device that requires an adapter—yet they don’t supply one. Completely useless. The staff’s attitude has been indifferent at best, dismissive at worst.
Between the suffocating heat, the mosquito problem, and the lack of basic amenities or empathy, this place is absolutely not suitable for families or children. Calling this establishment a “hotel” feels borderline deceptive.
Save yourself the stress, especially if you’re traveling with a baby or young kids. This is one of the worst “hotels” I’ve ever stayed in, and I couldn’t be more disappointed.
