전체 평가 및 리뷰 Rose Aqua Park Hotel

대화가 되지 않았고 첫날 들어갔는데 화장실에 어린아이 기저귀가 그대로 휴지통에 있었다. 서류발급요청 응대가 되지 않았다.

Doesn’t worth the price. Air con not working!!! Wi-Fi signal not working properly !!! Selling rooms with pool view without any view at all small high windows behind a wall built in sofa!!!!

Hotel bien situé permettant de faire l’essentiel à pied. Établissement vieillissant qui manque d’entretien. Personnel peu accueillant, mais qui reste professionnel. Chambres spacieuses mais bruyantes et très mal insonorisées. Prises descellées, porte de la salle de bains qui ne ferme pas, climatisation hors service (début avril)… Petit déjeuner correct, mais rien d’exceptionnel.

Inventar etwas in die Jahre gekommen. Unterdurchschnittliche Frühstück.

Overall it was a good experience. The best thing about the hotel was the staff. From reception, to porters, to cleaners, to restaurant staff, everyone were very nice, polite and helpful. We asked for our rooms to be cleaned a couple of times during our 1 week stay, they only cleaned the floors and basic surface clean of toilet. The shampoo and body wash bottles were empty on our arrival and was never refilled, despite asking a number of times. Bed sheets were tidied up but not changed during our stay. NOT GOOD. The hotel itself is in need of a serious upgrade. The restaurant, same food every morning. Gets boring after a couple of days. They definitely need a different breakfast and dinner menues at least twice a week.

Nous avons pris en tout compris mais la demi-pension est suffisante car le restaurant principal ne propose pas assez de variété. Les cocktails sont préparés à l’avance. Le thé à la menthe est ok

Très mauvaise expérience

Très jolie endroit, chambre et piscine top le personnel est adorable

Location staff and everything is good. Property not bad but needs renovation

Horrible semaine, beaucoup de vols par les femmes de ménage (argent, sac, bijoux) moi même j’en ai été victime et on me dit que c’est de ma faute et que je pouvais appeler la police, que eux était protéger. C’est honteux. De plus elles se permettent de rentrer de bon matin sans frapper à la porte, parler fort, sont au téléphone et aucune excuse de leur part. Je n’ai jamais vu un hôtel aussi peu professionnel et accueillant. Heureusement que l’équipe d’animation ont se côté humain sinon cet hôtel est vraiment nul. Je ne remettrai jamais les pieds là-bas

Meget skuffende oplevelse, hvis man er på forretningsrejse. Højt spillet musik hver aften til kl. 23 gør det svært at få ro og hvile. Morgenmadsbuffeten er desuden meget simpel og ikke noget særligt. Ikke anbefalelsesværdigt for dem, der har brug for et roligt sted at bo.

The hotel is nice but the rooms need renovation and the Air condition is weak and does not cool the room. The minibar in the room is empty, no complementary coffee, tea or water in the room. The staff is helpful and kind.

Lovely relaxing stay food good pleasant staff I was only English person travelled on my own staff made me very welcome

Breakfast could do with something different daily its same everyday bit boring balcony room could be better toilet room has bad sliding door

4 fois à cet hotel personnel toujours aussi accueillant.Emplacement très stratégique.

Très bon acceuil chambre impeccable

I have stayed here 6 times now and never failed to disappoint. Although i would reccomend chsnging the bathroom doors from sliding doors to normal doors

Une semaine a Marrakesh en famille , l’hotel est idealement placé a proximite de tout Les piscines et toboggan sont parfaites Les massages avec Rama aussi merci Peut etre faire mieux sur les repas all in mais sinon ideal pour passer une belle semaine

Établissement qualité prix ok mais faire des travaux le dimanche matin c’est inadmissible Marteau piqueur…etc

There is no air conditioning in any of the common areas and the air conditioning in the rooms are basically like a fan so if visiting in summer, really think about booking here as it is extremely uncomfortable. The manager was incredibly helpful and tried everything in her power to help and resolve the issue but ultimately, over 5 days maintenance came out a minimum of 10 times to check the air con (stopped worked hours at a time) The food is repetitive- by day 2 you’ll want to eat out all the time so think carefully before booking all inclusive or at all. The staff are incredible apart from the Italian restaurant, horrible and rude in there. The hotel is understaffed but the rest of the team (bar the Italian restaurant) try their best and are very helpful and friendly. The hotel is dated and has definitely seen better days. Go early for all your meals as 30-45 min before the cut off time, they stop restocking food items (which is ridiculous in my opinion), we complained about this to not avail. They run out of cutlery and plates incredibly quickly too so you could be standing around waiting 10 minutes for a glass. Overall, the staff are brilliant but the hotel owners are clearly penny pinching and you can tell, until they invest to upgrade this hotel, I would not recommend it unfortunately - not worth the price at all