실제 고객 리뷰 Grand Bella Hotel

트래블로카 (122)
기타 소스 (877)
8.2
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리뷰 122개
실제 이용 고객 만족도 리뷰
청결

8.4

편안함

8.1

음식

8.0

위치

8.4

서비스

7.8

실제 이용 고객 유형별 리뷰 Grand Bella Hotel
전체
Distance to City Center (2)
Check-in/out Time (2)
Family Friendly (1)
Staff Friendliness (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Bedroom (1)
Bathroom (1)
Variety (1)
정렬 기준
최신 순
형식
텍스트 포함
리뷰 설정
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실제 이용 고객 리뷰 Grand Bella Hotel

페이지당 리뷰 수
20
40
고객 리뷰
p***i
icon-여가
여가
icon-origin-TRAVELOKA
6.4
/10
59주 전에 리뷰함
3성급 호텔 이상이어야 합니다. 가격 대비 가치가 없습니다. 플라스틱 의자가 하나뿐이고, 침대가 매우 좁으며, 욕실에는 티슈 장비가 없고, 옷장도 없습니다. 10시 퇴근은 너무 이르다. 유일한 좋은 점은 아침 식사가 다양하다는 것입니다.
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이 리뷰가 도움이 되었나요?
Accommodation's Reply
29 Jul 2025
고객님께, 소중한 의견을 남겨주셔서 감사합니다. 고객님께서 기대하신 만큼의 서비스를 제공하지 못하셨다니 안타깝습니다. 객실의 편안함, 가구 및 기타 편의시설에 대한 고객님의 우려를 충분히 이해하며, 이를 매우 중요하게 생각합니다. 고객님의 의견은 검토 및 개선을 위해 경영진에게 전달되었습니다. 저희가 자랑하는 다양한 조식 옵션을 만족하셨다니 기쁩니다. 또한, 조식이 추가되어 더욱 만족스러운 숙박 경험을 선사해 드린 점 또한 매우 기쁩니다. 객실 수가 제한적일 수 있지만, 고객님께 친절한 서비스와 더 큰 가치를 제공하기 위해 최선을 다하고 있습니다. 고객님의 소중한 의견에 감사드리며, 더 나은 경험을 위해 다시 찾아주시기를 기대합니다. 감사합니다. 그랜드 벨라 호텔
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원본 보기
J***y
icon-여가
여가
icon-origin-TRAVELOKA
8.3
/10
79주 전에 리뷰함
체크인 후 아무도 나를 내 방 근처로 데려다 주지 않아. 내가 직접 찾아야 해. 건물이 오래돼 보여. 수영장은 훌륭해. 이 호텔에는 인도에서 온 사람들이 많이 와. 가족 숙박에는 좋지 않아. 방은 깨끗해. 위치는 완벽해. 호텔 근처에 모든 게 아주 가까워. 쇼핑, 야시장, 바. 2024년 7월 29일부터 8월 2일까지 머물 예정.
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이 리뷰가 도움이 되었나요?
Accommodation's Reply
29 Jul 2025
고객님께, 2024년 7월 29일부터 8월 2일까지 투숙하신 후 소중한 의견을 남겨주셔서 감사합니다. 고객님의 소중한 의견에 진심으로 감사드리며, 수영장, 깨끗한 객실, 쇼핑센터, 야시장, 바 근처에 위치한 편리한 위치에 만족하셨다는 말씀을 듣게 되어 기쁩니다. 특히 체크인 시 지원 서비스와 건물에 대한 인상이 기대에 미치지 못했다는 점에 대해 유감스럽게 생각합니다. 모든 고객님께서 편안하게 서비스를 받으실 수 있도록 최선을 다하고 있으며, 고객님의 의견은 개선할 부분을 파악하는 데 도움이 됩니다. 저희는 모든 고객님을 소중히 여기며 포용적인 환경을 조성하고자 노력합니다. 분위기와 가족 친화성에 대한 선호도는 다를 수 있음을 이해하며, 고객님의 소중한 의견을 공유해 주셔서 감사합니다. 고객님께서 남겨주신 리뷰는 경영진과 공유되었으며, 고객님께서 다시 저희 호텔을 선택하실 때 더욱 향상된 경험을 제공해 드리겠습니다. 감사합니다. 그랜드 벨라 호텔
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K***a
icon-여가
여가
icon-origin-TRAVELOKA
7.9
/10
98주 전에 리뷰함
ห้องน้ำกระจกสกปรกมาก ต้องเช็ดเอง. แสงสะท้อนส่องฝุ่นเยอะมากตรงเคาท์เตอร์หน้าทีวีต้องเช็ดเอง หมอนผ้าห่มเหม็นอับมาก. ปรับปรุงค่ะครั้งนี้ไปไม่ค่อยประทับใจ แต่พี่ที่ฟร้อนบริการดีมากค่ะ
이 리뷰가 도움이 되었나요?
Rudy H.
icon-origin-TRAVELOKA
6.4
/10
104주 전에 리뷰함
Hotel sangat bising di tengah malam karena banyak tamu dari Bangladesh dan mabuk-mabukan mau masuk ke kamar yang salah. Untuk kebersihan cukup dan saya ada pesan kamar 2 orang itu tidak ada lift dan harus naik tangga sampai lantai 3.
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Rudy H.
icon-origin-TRAVELOKA
5.7
/10
105주 전에 리뷰함
Hotel dihuni oleh orang india dan bangladesh sangat ribut di tengah malam, pintu kamar tidak kedap suara.
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Somphet T.
icon-origin-TRAVELOKA
5.1
/10
111주 전에 리뷰함
รร นี้ใช้ผ้าปูขึ้นราให้ผู้พัก ผ้าเช็ดตัวใช้แล้วแขวนในห้องน้ำไม่เปลี่ยนใหม่ให้ โทรไปแจ้ง บอกให้รอ ผ่านไป2ชม ไม่มีคนมา ต้องโทรซ้ำผ่านไป30นาที ไม่มีใครมา ณ เวลานั้น4ทุ่มกว่า อารมณ์ต้องการพักผ่อน แต่นอนบนผ้าปูขึ้นราไม่ลงจริงๆ ต้องเดินลงไปที่เช็คอินบอกขอคืนเงินย้ายไปนอน รร อื่นดีกว่า รร เสนอเปลี่ยนห้องให้ ได้ห้องใหม่ ไม่เจอผ้าเช็ดตัวใช้แล้ว แต่ยังเจอผ้าปูขึ้นรา เหมือนกัน ต่อว่าไป รร บอกขอเปลี่ยนให้ใหม่ เปลี่ยนเสร็จไม่มัราละ แต่มีคราบ ดำสกปรกเลอะผ้าอยู่ ผ้าเช็ดตัวใหม่พับให้ใช้ แต่มีเส้นผมใครไม่รู้ ในผ้าเช็ดตัวมาด้วย แจ้งไป บอกขอเปลี่ยนใหม่ให้ กว่าจะไก้นี่นอนเกือบเที่ยงคืน นี่คือเรืองความสะอาดไม่ผ่านจริงๆ พอหัวได้แปะหมอน ในห้องพักได้ยินเสียงปิดประตูดังพอๆกับพลุปีใหม่ แต่ถี่กว่า เพราะแต่ละห้องเปิดปิดกันถี่ๆค่ะ ที่นี่มีดี1อย่างที่มีสระว่ายน้ำให้ว่ายแก้เครียด ตอนบอกตัวเองว่า ทำไมเลือกจอง รร แบบนี้ไปได้ไง ไปเที่ยวเจอที่พักห่วยจริงๆ
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rini e. s.
icon-origin-TRAVELOKA
9.7
/10
112주 전에 리뷰함
Over all good anything and all staff griendly.
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EKA EKA
icon-origin-TRAVELOKA
4.8
/10
113주 전에 리뷰함
Tidak Selayaknya dengan Harga yang sudah di jual.
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Thatpicha L.
icon-origin-TRAVELOKA
8.5
/10
116주 전에 리뷰함
บริการดีค่ะ สุภาพ เร็ว สะดวกสบาย ห้องกว้างมาก สะอาด จองมาช่วงดูพลุพัทยา ไม่ต้องรอคิวนาน มีที่จอดรถสะดวก ไม่ไกลจากชายหาด ดีค่ะ
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Mei T. W.
icon-쇼핑 및 미식
쇼핑 및 미식
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6.2
/10
314주 전에 리뷰함
Kamarnya bau, lokasi oke, makanannya enak, customer service cuek.
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CHANDRA T.
icon-쇼핑 및 미식
쇼핑 및 미식
icon-origin-TRAVELOKA
9.1
/10
316주 전에 리뷰함
good location ,good breakfast, but smelly room
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Praewyupa Y.
icon-origin-TRAVELOKA
6.0
/10
341주 전에 리뷰함
Paying more den other room but the quality of the room is bad
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Yimmy
icon-배낭여행
배낭여행
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8.5
/10
342주 전에 리뷰함
nice place to stay. I have been here few times and it's still good
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TRAN T. M. H.
icon-가족 휴가
가족 휴가
icon-origin-TRAVELOKA
9.4
/10
370주 전에 리뷰함
Not far from beach, near main road. The equipment is quite new, everything is clean, I love this place except the key, everytime I need to change the key to access my room.
1명의 사람들이 도움이 된다고 했습니다.
Wanisa suyalungka
icon-가족 휴가
가족 휴가
icon-origin-TRAVELOKA
9.7
/10
372주 전에 리뷰함
ทุกอย่างดีหมด เสียอย่างเดียว ลูกค้าแขกเยอะมาก ไม่มีมารยาท
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SAMUEL S. D.
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배낭여행
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10.0
/10
377주 전에 리뷰함
Grand Bella is very nice hotel. What you get is more than what you pay. Value of money is best! The managing of this hotel is awesome. Room is big and comfortable and very clean. Bed is very comfortable. When you take shower, you don't have to wait too long before warm water come out. Have balcony to seat and enjoy see outside. Breakfast is awesome, they have two restaurants which Indian food style and common food style. I really like their omelet, porridge, vegetables, salads, etc. Very tasty, really good to eat in this hotel restaurant. They have two swimming pool, one is in ground floor and second is in 8 floor. Both is nice. They have sauna and gym room. Great location to go everywhere. The hotels staffs is nice and friendly. I really recommend this hotel! I will definitely come and stay again in Grand Bella hotel. Keep up the good work Grand Bella! Thanks.
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Marsinta G. O.
icon-가족 휴가
가족 휴가
icon-origin-TRAVELOKA
8.5
/10
399주 전에 리뷰함
Great, but they didn't make up our bed neatly
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Eliza I.
icon-가족 휴가
가족 휴가
icon-origin-TRAVELOKA
9.4
/10
402주 전에 리뷰함
Hotel terletak di tempat yang tenang karena sedikit masuk gang. Ke pantai hanya 7 menit. Ke Alcazar 10 menit. Strategis.
2명의 사람들이 도움이 된다고 했습니다.
Nillawan D.
icon-쇼핑 및 미식
쇼핑 및 미식
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5.7
/10
402주 전에 리뷰함
ห้องพักสวย ห้องน้ำสะอาด แต่พนักงานบริการไม่ดีค่ะ ไม่ดี ก็บอกตรงๆเป็นโรงแรมแรกที่เราไม่มีความประทับใจ ไม่พูดมาก ลองมาดูแล้วจะรู้ 👎
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Chanon T.
icon-가족 휴가
가족 휴가
icon-origin-TRAVELOKA
9.1
/10
409주 전에 리뷰함
ที่พักดี แต่พนักงานหน้าเคาน์เตอร์น้อยไปหน่อยเพราะคนเข้าตลอด ต้องรอคิว แต่แนะนำดี ห้องพักกว้าง สะอาด ห้องน้ำไหลแรงดี อาหารเช้ามีหลายอย่าง จองในแอปจะถูกกว่านิดหน่อย แต่ทางเข้าเล็กไปหน่อย หาไม่ค่อยเจอ
1명의 사람들이 도움이 된다고 했습니다.
페이지당 리뷰 수
20
40

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