room and amenities were very nice. The only complaint is the bar/restaurant. AND its obvious it is a problem as I spoke with others staying there. The food is inconsistant, the bar is pricey. I was there for 10 days, even valentines day the place is empty. Its either not managed properly, there was plenty of staff OR maybe you could offer guests "something" It would of been fun to hang at the bar with other but no one went to the bar.

Nothing better!

Lugar y jardines muy bonitos Necesita actualizar algunas cosas

El gerente fue muy atento, las instalaciones del hotel son lindas.

Bed and pillow were comfortable. The view to the lake was amazing. The room was clean. Walking distance to ajijic main town about 15-20 minutes.

Great

El personal muy amable, sin embarho, sus servicios son sumamente limitados, No tienen burro de planchar, mi cuarto no tenia caja de swguridad, no tienen servibar y yo tenia que refrigerar una medicina. No tienen ni servicio de room servoce las 25 horas ni te pueden asistir. Regresmos a.las 12 am necesitaba unaa bebida para tomar medicina y no hubo forma de.conawgyiela en wl hotel, tuvimos que llamar un taxi para que nos lo trajera. Muchos de los platillos de la carts no estaban disponibles. Imposible cenar un sandwich oprque solo se puede en la mañana. Lindas instalaciones pero no hay nada cerca.y los taxis tardan hasta 2 horas en llega

Nive hotel

Nice place

me gusta el hotel, buen servicio, habitaciones amplias

Todo increíble

The room and bathroom were very spacious, clean, and comfortable. Great amenities and beautiful property. Excellent customer service at the front desk and by phone.

El personal

The room was clean and ready. The staff and team working were very helpful.

Agua poco caliente El cable falla Falta un frigo

El hotel es muy bonito

Le falta iluminación en la noche

Great place!

Muy buen lugar pare regresar

Everyone was terrific - spotless room, delicious food, helpful and friendly staff, especially Damian. I liked the pickleball courts too.