스위스에서의 여행은 자연환경은 너무 훌륭했지만,대체적인 호텔 직원의 서비스는 기대이하인것 같다. 호텔비로 거의 30만원 지불 한것에 비해 호텔방은 1층으로 앞이 막혀서 상당히 불편하였다. 커피도 객실에 준비되어 있지 않아 가져간 커피를 먹었다. 폐쇠공포증이 있는 나로서는 스위스 여행중 최악의 호텔이었다. 비추임.

호텔밖 환경이 썩 좋지 않았지만 호텔만보면 아주 깨끗했음

the hotel`s everything part ofis perfect!so great ! i`ll visit again!

We delightfully enjoyed staying in THE PASSAGE for 2 days. The hotel is closely located near old town where many travelers start to hang around BASEL. 1 bus stop distance from BASEL SBB. Clean and comfortable. Breakfast was satisfying.

Struttura pulita e funzionale. Meno di 10 min a piedi dal centro di Basilea

This hotel is just a Home Run! Great decor, modern but warm; great location, just take the staircase out the back courtyard to the Old Town. Excellent breakfast in a lovely setting. Staff are fabulous - helpful in every request. Nicolas even phoned our cruise line to find out the exact docking location, which had changed since our previous notification. You will love this hotel.

Amazing amazing staff, wonderful spacious and clean rooms, great gym, sauna, all amenities you need, great transport links, wonderful coffee, our favourite in all Basel

Brilliant hotel, lovely rooms and great location! Staff super friendly and welcoming

I really liked this hotel. First the personnel was extremely accomodating and helpful and nice Ifelt.welcome.which is quite unusual these days.

Hotel confortable et calme. Personnel très aimable. Emplacement idéal pour visiter le centre historique.

This hotel is lovely. Great area for shops and dining. What truly makes this hotel stand out is the staff. Thank you for the wonderful hospitality Natalia and Nicolas. You made our stay amazing.

Little boutique hotel right next to old town! Very welcoming staff! Nice breakfast!

Buenas instalaciones, tranquila, estacionamiento a un lado.

Amazing place , stuff and location. Good updated hotel rooms. Pet friendly

The staff, particularly Natalia, were incredibly helpful. Breakfast was wonderful with plenty of selection. Very close to Old Town although it was 58 steps down. Remember you must come back up! We opted out of room cleaning for our short stay and we were rewarded with refreshments. Excellent idea. Would definitely recommend.

We loved our stay at the Passage. It was very clean, well organized and the staff was incredibly kind and helpful. While the suite didn't have a separate room, it was nice how far away the sofa bed was from the actual bedroom and, with a sound machine, we were able to feel like we had two separate spaces. The bathrooms are very nice, but there were a couple quirky things 1. This would *not* be a suitable option for friends or multiple couples that like privacy. There is only a clear glass door for the shower room and it never fogs over so everyone who walks by has a clear view of the person bathing. 2. The toilet is in a separate room from the tub, sink and shower, so you have to go into a separate room to wash your hands Overall, though, we would return to the Passage in a heartbeat--just a few small things that might have been nice to know in advance :)

The Basel card was a nice touch. Discounts and free public transport around the city!

Convenient for next leg of our journey and close to Old Town.

Great experience

Enjoyed the large room with a very nice bathroom. The staff was very helpful and the room was ready early. Nice breakfast in the morning