8.8
매우 좋음
리뷰 135개
청결

9.2

편안함

8.4

위치

8.8

서비스

9.0

실제 이용 고객 리뷰 Hotel Belvedere Resort & SPA

페이지당 리뷰 수
20
40
상위 리뷰
Eva
icon-친구와 함께
친구와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

We had a great time, here. We didn't use the extra facilities (spa, massage...) but played bowling. :-) Breakfast had many options and choices.
Ertugrul
icon-여가 아이와 함께
여가 아이와 함께
6.0
/10
26주 전에 리뷰함

Expedia Group verified review

Das Hotel ist sehr alt . Die Betten sind sehr schmal, vor allem das Doppelbett mit 140cm Breite. Der Spa Bereich ist viel zu klein und alt. Das Personal ist gut ind auch die Reinigungskräfte. Die Toilette hat keine gute Lüftung sodass das ganze Zimmer stinkt.
Barbara
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
48주 전에 리뷰함

Hotels.com verified review

Great hotel and great location. The best hotel breakfast I have ever had.
Paul
icon-여가 아이와 함께
여가 아이와 함께
2.0
/10
50주 전에 리뷰함

Expedia Group verified review

Booked this stay through Expedia for two adults and one child, when we wanted to extend the stay for one additional night I was told I owe them additional money for previous night, even though we paid in advance for all of us. The staff was more concerned about additional charges for previous night than having us stay additional night, and was very unfriendly when I tried to discuss the situation. The total amount we were charged for one night was not worth it and I would not recommend this hotel to anyone based on the outdated rooms and old uncomfortable beds. After paying additional charges and parking fees, I would not recommend this hotel. There are plenty of other newer hotels in the area which are much better and nicer all around. We stayed another night in another hotel near by and staff and hotel room was much nicer and totally worth it and no hidden fees. Once we left the reception area to sit in the lobby, all three staff members got together and were clearly talking about us like we didn’t know what was happening. Very unprofessional for a high priced hotel with hidden fees with zero respect for customer. Will not be staying here ever again but people should know how they run and operate this place when booking using other web sites that were less expensive as the hotel. I was very disappointed and dissatisfied with our stay and it’s a shame they are allowed to call this place Belvedere with such unfriendliness and outdated rooms.
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Amanda
icon-여가 파트너와 함께
여가 파트너와 함께
4.0
/10
52주 전에 리뷰함

Expedia Group verified review

We could hear dogs barking all night. The bed was tiny and there was no option to change nor did they seem to care when we asked. The breakfast buffet was excellent. But overall not a great experience for the price paid and supposed reputation.
Krzysztof
icon-여가
여가
10.0
/10
55주 전에 리뷰함

Expedia Group verified review

Excellent place to stay.
Sapna
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
55주 전에 리뷰함

Expedia Group verified review

We had a lovely 4 night stay here for our anniversary. They sped up the preparation of our room so that we could check in earlier. we got a free upgrade and a lovely surprise of wine in our room. The room was so nice and exceptionally clean like bran new. we loved every part of our stay.
Renata
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
57주 전에 리뷰함

Expedia Group verified review

I recently stayed at this hotel and had an outstanding experience from start to finish. The rooms were clean, comfortable, and well-appointed, with everything I needed for a relaxing stay. The location is perfect—close to local attractions yet quiet enough for a peaceful night's rest. What truly made my stay memorable, however, was the exceptional service at the front desk. I want to give a special shoutout to Mr. Wojciech, who went above and beyond to make me feel welcome. From the moment I checked in, he was friendly, professional, and incredibly helpful. He provided great local recommendations and made sure all my needs were taken care of with genuine care and attention. It’s rare to come across such dedicated hospitality, and Mr. Wojciech truly exemplifies it. Thanks to him and the rest of the team, my stay was smooth and enjoyable. I’ll definitely be returning and highly recommend this hotel to anyone visiting the area!
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Rosemary
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
101주 전에 리뷰함

Expedia Group verified review

Very nice hotel with outstanding staff. True focus on being eco friendly. Great breakfast options that included homemade cake and delicious coffee. Quiet location with easy access to local dining and shopping. Tasty restaurant on premises. Close to local public transit and short drive to central train station.
Piotr
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
107주 전에 리뷰함

Expedia Group verified review

Ruhig aber bei Frühstück zu wenig lactosen frei auswahl
Verified traveler
icon-파트너와 함께
파트너와 함께
10.0
/10
109주 전에 리뷰함

Hotels.com verified review

Very nice hotel! Calm surroundings. Only about 15 min. walk to the city center, or to the hiking trails.
Riki
10.0
/10
122주 전에 리뷰함

Expedia Group verified review

It was right at the edge of town so just a few minutes to the hiking trails and the national park. It's also only a few minutes to a bus stop to get you into town.
Sandra
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
144주 전에 리뷰함

Expedia Group verified review

Lovely hotel in a quieter part of Zakopane but still easy short walk to the town centre as well as the area around the ski jump. It's also on a doorstep to some waking trails. We enjoyed the breakfast spread, so much choice! The pool was a hit with the kids in our party. There's also bowling and kids room in the hotel. Parking charge is extra. Would stay again.
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Evgeni
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
153주 전에 리뷰함

Expedia Group verified review

Hotel is large but feels cozy. Breakfast was great with large variety. Maybe not a gourmet but many choices, including a kids corner, and a good value for $. The pool with the slide is a great option for an indoors kids activity on a bad weather day. The hotel is a little off the main touristic center, about 15-20min walk, for good or for bad. There is a parking charge (as listed in their details). Some staff was very friendly and helpful despite language barrier. Some not so much. In one case I asked for a towel from a rack, an employee said "No English. Reception" and turned his back to me. Another lady immediately tried to help though. Regarding the pool, the sitting area is quite small, I asked an employee about chairs when non were available and he said that this is it and I have to wait. Later I figured that there is an additional sitting area upstairs. So why not saying that? Still I would recommend, I think this hotel is a decent value for money. Could be excellent but was just great.
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Verified traveler
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
187주 전에 리뷰함

Hotels.com verified review

It was an amazing staying at The Hotel Belvedere. Great Hospitality and wide choice in Breakfast including vegan and vegetarian. Completely recommended.
Max
icon-파트너와 함께
파트너와 함께
8.0
/10
205주 전에 리뷰함

Hotels.com verified review

Wir waren das erste Mal in Zakopane und fühlten uns sehr angezogen vom Charme/der Stimmung der Stadt. Wir werden bestimmt wieder einmal Zakopane und das Belvedere besuchen.
Orvar
icon-파트너와 함께
파트너와 함께
2.0
/10
209주 전에 리뷰함

Hotels.com verified review

Tourist trap. Outdated. Loud. Uncomfortable beds and bad smell in bathroom. Terrible pool and massage service. Will never visit again.
Patryk
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
210주 전에 리뷰함

Hotels.com verified review

Obsługa bardzo przyjazna, sympatyczna, wymiana ręczników i sprzątanie codziennie, śniadania duży wybór chodź monotonne .
Jacek
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
212주 전에 리뷰함

Hotels.com verified review

Bardzo przyjazny hotel dla rodzin z dziećmi, miła obsługa. Brak klimatyzacji to jedny minus w upalne dni.
Elizabeth
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
213주 전에 리뷰함

Expedia Group verified review

I’ve traveled a lot and stayed at 5 star hotels so I am no stranger to quality, but Belvedere took our breath away. Simply stunning facilities, extremely friendly and professional staff. Very accommodating. Delicious food. Best spa service. Chocolate massage was my favorite. Will definitely be going back and recommending this hotel to anyone I know.
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페이지당 리뷰 수
20
40

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