킹스크로스 역과 세인트 판크라스 역에서 가까운거 말고는 청소 상태와 직원들이 친절하지 않았음 생각보다 별로 였던 호텔 거울도 너무 높이 걸려있어서 키작은 우리들은 많이 불편헀고 청소를 환기 시키지도 않고 해서 먼지 속에서 첫날을 보냈음

10층에 배정되어 9층에서 수동리프트로 갈아타고10층으로 이동하는게 좀불편했지만,힐튼계열사라 호텔시설과 아침부페가 너무좋았고 위치가 빅터리아기차역 바로앞이라 편안했어요~바로 옆에 뮤지컬 위키드극장도있어. 편하게 관람했어요^^

Disappointed by quality of room which was in the basement next to the street. Very small considering the price paid.

Down side: One of the double beds was a broken camp bed. Broken window in the room. Shared patio which we didn’t know before we went and it was filthy, cigarette bits etc. no coffee in the room. Overall a but random. Up side: Staff were really helpful. Great location for Kings Cross. No coffee provided in the room or reception Okay for one night. I wouldn’t have wanted to stay longer sadly.

The hotel does not look like the picture. It is run down. I was there with my daughter and did not feel safe at all. There was constant movement around the hotel and up the stairs. For a solo traveller needed somewhere to sleep: Probably okay! But for a family? No. The bed sheets weren’t secured on the bed and the mattress was dirty. The location is right near construction so it was not pleasant to walk around. The window opened wide and had no safety barriers. Very unnerving.

Super wonderful staff who were friendly and amiable. A small issue with a non-working code was sorted swiftly and in a very professional manner. If you have a dodgy back or sort joints the mattresses might not do you any favours but the room was perfect for a family of 4 about to go on holiday

The staff were very helpful and knowledge and friend

Welcome was friendly, room dirty, bathroom also dirty no toilet paper, bedroom window dangerous frame coming apart! Definitely in need of a good clean and refresh!

Very uncomfortable bed. I would have paid more for a premier inn just to have an AC and comfortable bed

Close to Kings Cross. Staff were helpful and pleasant. The room was small but very clean. It was great for one night but would not be great for a long stay as there was very little storage for clothes- no hangers , plus the mirrors were too high to look into so it was impossible for shaving, makeup, hair etc.

Only stayed for 1 night and it was due to its proximity to the Eurostar which was fantastic, the bad points were to some extent not the hotels fault. It was a fairly warm night, high 20’s and couldn’t have the windows open due to the surrounding areas just being so nosy it was almost non stop sirens from the surrounding sreas and just general noise from the outside so had to shut the window to reduce the noise (not completely remove it) having the window shut made the room even hotter as there is zero airflow or anything to cool down the room, there was also loud banging from other guests every time a door was opened/closed and etc. I think if you do say here take some ear plugs and maybe only book for the colder months of the year. The staff were polite and efficient, the location is a short walk from the station, the facility’s were dated and not In the best condition but the real reason I wouldn’t stay again is the complete lack of sleep that was had from the noise and heat.

staff was very nice but room quality poor and was not able to get good sleep

Good base right near to kings cross, the guys were really friendly. We found some other residents quite noisy but this is no fault of the hotel. Room had everything needed. Were able to leave bags on check out to pick up later, really helpful.

Really good stay for the night. There were no towels provided.

Like many others previously, the photo's draw you in and really aren't an accurate representation of what you're actually getting. Significant mould/decay around toilet flush, sink and mould spots on ceiling and bed base. Beds are lumpy and dated its just a basic double with a box base. Tvs are maybe 25 inch. The pictures you are looking at are probably when it first opened years ago but nothing has been done in terms of repairs and upkeep. The only reason i'm not totally disappointed is because its literally 2 minutes from kings cross station and we didn't spend much time at all in the rooms

The hotel staff were all friendly and helpful so no complaints there, but beware: They call this the "flat" or "apartment" of the Melville hotel, but "garden shed" is more accurate. It is located some distance away from the hotel itself. It is damp and dark, badly in need of renovation and overall quite depressing. Signs of moisture/mold everywhere. The radiator was leaking with a pot to collect the water when we were there. I would not recommend staying here, even at a significantly discounted rate.

This was a disappointing hotel as I thought the Roxy chain are high end in other city’s! The bed was only just better than a camp bed, the shower had mould, and I was not making a coffee after looking at the kettle! I stopped at a hotel the other side of the park for the same money and would stop at that one instead!

Awful. Black mould everywhere. Door had been stripped of security lock and fitted with what looked like a child’s toy with only one locking point. Damp everywhere. Not even a bin that stays closed, aerating the place with whatever you’ve had to throw away. Not suitable for children.

Lovely host who went out of his way to get us into our room early. The luxury chalet was ok for one night however the outside light shone through the window all night which caused a disturbance. The bathroom is very tired and requires some maintenance leading to a damp smell and uneven floor. We also noticed ants within the room.

A quirky property with lovely hosts. Has a great nights sleep.