In a time where good customer service is rare, it was great to encounter kindness with both shift employees (especially the one at checkout). They were very nice. I’ve stayed here and in this type of room before, and love it each time. Everything is clean. I had a challenging time controlling the temperature but it may have been ‘user error’. The bedding and towels aren’t soft (matching the level of everything else) but I imagine people take them a lot. I will be staying here again and highly recommend!