숙소는 좋음 하지만 숙소까지 가는 길이 불편함 숙소에서 가까운 역에서 픽업서비스 필요함 체크아웃때는 셔틀서비스 이용해서 역까지 이동해서 아주 좋았음

생각보다 더욱 만족한 료칸경험이였습니다. 처음부터 끝까지 스태프들이 배려해주고 있다는 느낌을 받았어요. 방 시설도 깨끗하고 가이세키 음식도 아주 맛있었습니다. 눈올때 갔었는데 눈이 내린 료칸 뷰는 정말 최고였습니다. 꽃이 핀 봄도 참 예쁠것같네요. 강력추천해요!

객실에서 보이는 경치가 좋았으며, 저녁 및 아침식사는 매우 환상적이였음. 서비스 또한 good.

Great stay for a family of four with kids 4 & 6. A calm, relaxing property with friendly staff and tasty Japanese food options we all enjoyed. Kids loved the Onsen bath in the room & wearing katana to dinner. Shuttle bus service was brilliant. I’d recommend taking some small activities to dinner for the kids as it can be a 2hr sitting.

The room was spotless and the staff was very nice! We had a wonderful time!

Amazing experience

Food was a bit salty for my taste, but overall excellent.

Beautiful ryokan. Amazing indoor private onsen.

Kyuan is not simply a place to stay; it is a place that quietly retunes you. Set on a wooded slope above Gōra, the inn unfolds through narrow stone paths, dim corridors, and sudden openings of light that frame moss, cedar, and drifting steam. From the moment you arrive, the atmosphere signals that this is a ryokan devoted to composure rather than spectacle. Sound seems carefully considered here. Footsteps soften against tatami, water murmurs in restrained registers, and even the dining rooms feel acoustically balanced, inviting conversation to settle into a hushed, contemplative register. The entire inn feels tuned like an instrument. The kaiseki cuisine is both precise and deeply seasonal. Mountain vegetables, delicate broths, and subtly grilled fish arrive with quiet confidence. Nothing shouts; everything resonates. The pacing of the meal encourages lingering attention rather than hurried consumption. Rooms with private rotenburo baths offer a rare luxury: time that thickens and slows. Steam dissolves the edges of thought. You begin to notice the cedar’s scent changing as water cools, the faint articulation of night insects, and your own breathing gradually aligning with the mountain’s rhythm. Service is gracious and attentive, yet never performative. You are not “managed,” but gently accompanied. Kyuan excels not through opulence, but through attunement—a place of recalibration that reminds you hospitality, at its highest register, is quietly composed.

Incredible staff/hospitality and delicious food. Loved the private onsen in our room. Really special experience!

Traditional ryokan in for the night was lovely! Room was very traditional and staff were polite. We had breakfast and dinner which was interestin. The views and private onsen were lovely and I felt very relaxed there. Only improvements would be to allow luggage storage/transport to station and cleaner onsen.

Wonderful, relaxing, stay at this Ryokan. If we knew how great this was we’d have stayed longer.

本当に素晴らしい体験をさせて頂きました。 お風呂も温かく、素晴らしいものでした。 チェックインちょうどについたので、ウェルカムドリンクもたくさん飲めてサービスが良かったです。またお料理はどれも驚くほど美味しく、特に最後のオリーブオイルを混ぜたご飯は今まで食べたことのない味で美味しかったです！残ったお米をおにぎりにして下さり、夜食まで楽しめました。サービスも本当に素晴らしく、何から何まで特別な体験でした！ありがとうございました！

Very attentive service and gourmet meals. A quiet hotel with a spacious room that hosted my wife, myself, and our 2 young adult children with sufficient privacy. The private onsen was spectacular, as was the little protected outdoor deck.

We could not have had a more incredible time during our night at Hakone Ryori Yado Kyuan. The staff was beyond kind and accommodating, lovely to be around, and ensured we had the perfect stay. Our room was stunning -- the perfect retreat after many days in Tokyo. The food was also just excellent, and will be remembered for years to come. I could not recommend this place more!!

We loved the stay. They didn't offer a shuttle from the train station, but did on the way back. Recommend getting a taxi or uber from any of the close stations. The staff could not have been nicer and helpful. The facility was traditional as listed and we thought it was perfect. The dinner and breakfast sets were absolutely amazing.

Delicious food, beautiful room with amazing view. Highly recommended!!!

What an outstanding experience, this was definitely the highlight of my Japan trip. We booked the Asama room, which had three beds, a semi-open onsen, and an amazing view of the mountains. Notging beats waking up on the morning, and just staring in awe at the beautiful scenary from your bedside. The neals were extremely filling and delicious. Kaiseki for dinner had 8 courses and breakfast had various small dishes, seafood, rice and dessert. Staff members were very polite, friendly and always willing to answer your questions. Couldnt get enough of the onsen so I tried both our in-suite and the private one you can book for 40mins, both were fantastic.

Very nice private onsen. Very peaceful at night. Offers transport from a few location only. Kowakien and Gora station. Small and intimate establishment. Super good food!

From start to finish, our experience was spectacular. We were picked up at a bus stop by one of the staff members, who was attentive to us for the whole duration of the trip. While we waited in the lobby, we were served a soothing cup of delicious green tea that warmed our bodies. Upon entering our room in the main house, we were dazzled by our in-room onsen, and the breathtaking mountain view right outside our windows. Our dinner that night consisted of several courses that gave us a taste of high-quality and delicious Japanese cuisine. My husband and I were refreshed and well-rested from the inside out by the end of the trip. We will most definitely be returning when we make our way back to Japan in the future! Look no further for a high-quality ryokan.