This place is Fantastic.

Das Appartement war feucht.

The apartments were very clean. However, they were very noisy and to get to the bathroom you had to go through the bedroom. The reception staff and most of the restaurant staff were very friendly and helpful. Overall, the complex is a bit older and makes a somewhat careless impression. The water in the indoor pool was very warm (around 28-30 degrees) and the outdoor pool is really only suitable for refreshment and less for swimming due to the depth of the water. The equipment in the fitness area was outdated. Several heaters in the infrared cabin were defective. The restaurant was expensive and the breakfast was not cheap for what was on offer. In the evening there was only buffet from 6:30 pm and was also relatively expensive. We cooked ourselves or went out to eat. A rental car or cab is necessary to get to the hotel.

The pool and workout gym could have been open later than 8:00 pm. That would have been appreciated. The staff at the front desk and Pedro on bar were amazing. Spoke great English.

The apartments were large and clean but old. We had a leaky ceiling so were moved. The new (upgraded) apartment was fine except for a bad smell from the bathroom (drain smell) which the extractor never cleared. Paid for a four star rating hotel which this never was.

This property is well maintained and the staff are very friendly. Though the area is not very walkable, there are a few restaurants and grocery shops not too far. Overall, we had a great experience here.

It was a fantastic stay. It was in a nice location on the north side of the island and had a lovely bar and restaurant attached to it. Not as many dining locations close by but the receptionists would always give great recommendations.

Das Personal war sehr zuvorkommend, hilfsbereit & höflich. Das Apartment ist etwas in die Jahre gekommen, aber sauber. Der Fitnessraum ist etwas in die Jahre gekommen und manche Geräte dürften erneuert werden (Laufbänder gab es - wie auf dem Foto dargestellt leider nicht). Die angekündigte Sauna ist eine Infrarotkabine, welche dringend repariert oder erneuert werden sollte. Der Innenpool war sauber & sehr großzügig. Das Restaurant ist empfehlenswert- es werden hier sogar vegane Gerichte angeboten & das Personal ist sehr höflich & geht auf Wünsche sehr zuvorkommend ein.

It’s a decent accommodation. Good for families. Good service and large rooms.

El alojamiento en si está bastante dejado, muchas falta de mantenimiento,loque hace que de 4 estrellas baje bastante, La piscina está muy bien calentita y limpia, la habitación amplia y limpia aunque con bastante sensación de humedad, la primera habitación que nos dieron la tuvimos que dejar por hormigas y nos metieron en una habitación superior. La atención muy buena por parte del personal. El mantenimiento con 4 cosas mejoraría mucho, tipo cambio de bombillas, limpieza de entradas del jardín la sauna y el baño turco no funcionaron ningún día de 6 y las duchas de la piscina está fatal.

A nuestro aire totalmente. No veo las cuatro estrellas en el apaypor ningún costado

We rented a 1 bedroom apartment which was spacious and had a living room, small kitchen and separate bedroom/bathroom area. Small balcony with chairs. Hotel has nice indoor heated pool, gym, game room and restaurant. Beautiful landscape. Staff friendly, helpful and efficient. Abundant free parking. We had a car and drove to the lakes then to the waterfalls. All attractions 20-45 mins via car. Close to small markets, walking to Moby Dick local restaurant, 2 streets over from beach. Full disclosure- apartment smelt a little musty but that is to be expected for places so close to beach! Fell in love with the island and will be back for sure - would definitely stay here again!

Great for vacation needs some updates but all in all was great

Everything was ok. Indoor pool was a plus. Bad thing is there were many fruit flies in the apartment and I had to re-clean everything dishes, glass, pan and cutlery I wanted to use. I guess no one has the same standards

The sauna, the thermal pool and the gym are extra points for me. Parking is enough lots of slots. The location for me is perfect, high so it's bit cooler, close enough to grocery and attractiion we went to. Facility is like you're at home that you can cook. They provide water and tea. Highly recommended this place.

El único pero es que los muebles huelen a humedad supongo que lo normal en la isla, por lo demás todo perfecto

Es war alles in Ordnung und das Personal war super freundlich.

There were cockroaches everywhere. The bathrooms were clean but tub was somewhat clogged. Rooms were quite basic for the price charged.

A beautiful resort-like property. Plenty of free parking. The apartment is very convenient and has all the necessary amenities. We especially enjoyed our patio and having breakfast there. All the employees are very nice and helpful. The property is rather far from the city, so a car is s must. But the location was perfect for self-driving to all the main attractions, airport, and Ponta Delgada.

Il est regrettable de nous obliger a prendre une bouteille d’eau au restaurant en prétextant un problème bactériologique alors que l’eau est parfaitement potable. L’hôtel aurait besoin d’un peu d’entretien , moisissures dans la salle de bain et prises de courant dans la chambre. Sinon c’est une belle place pour rester