Douchen was bijna onmogelijk in het bad, veel te weinig water Ontbijt was dramatisch slecht

Vähän ikääntynyt hotelli. Kuitenkin aivan ok paikka yöpyä. Ilmastointi toimii, aamiainen ok, ystävällinen henkilökunta. Rajalliset pysäköintipaikat.

Check-in took around 30-40 mins as trainee at front desk at night. Extra-beds for children unusable due wear (slept on the floor on the mattress). Bedside light fixtures loose / broken. Difficult to sleep due large crack in living room glass window, winds howling through. Breakfast was non-existent, if you can find it at all. Hidden behind a wall in the bar, very little food, just some leftovers 1,5 hours before end of the buffet. There was 8 people at breakfast, enough food only for 2. At check-out were asked to pay for minibar. There was no minibar in the room. So, refused to pay.

Værelset som altid god standard. Morgenmaden til gengæld forfærdelig.

Good hotel for overnight stay very good little local history museum especially about the partisan resistance to communism

Good food in restorant and clean room. But breakfast was a huge dissapointment.

Det ville være rigtig fint hvis man opgradere morgenmaden. Det er en lidt kedelig buffet - ikke mindst når man bor mange dage på hotellet. Desuden max koldt i morgenmadsrestauranten. Flyt den nedenunder i Pjas lokalerne. Vil gerne betale lidt mere for morgenmad

The room is okay, I had 3 nights at the hotel, it was very cold and they have problems with the heating in the Pizzajazz restaurant, but all in all okay. I have spend many nights at this hotel over the last 15 years, and breakfast have always been included, now price is 12 EUR, but because there was very few guest, I could see that they use the same cheese, egg etc. all 3 mornings where we stay there, very small assortment, and very cold room, and limit smile from the staff:-) Can you stay at Mercure YES, but service isn´t good anymore compare 10 years ago.

Breakfast was very limited a d most option had run out. The waitress didn’t speak English when asked if there was more being cooked

Yes

The hotel was clean, modern and well-placed. The staff was helpful, and the room was comfortable.

Reception area is well kept up and well renovated. Rooms are dated and old

Fick betala nästan 1000skr. ,men hade inget rum när jag kom till hotellet. Blev skickat till ett annat ställe som var hälften så dyr, men inga pengar tillbaka !!

Olimme varanneet hotellin useita kuukausia ennen matkaa, saimme heikompitasoisen huoneen kuin varauksessa oli. Pienestä koirasta perittiin kohtuuton 30€ lisämaksu. En suosittele!

good service and nice room

Excellent service. Professional, attentive and accommodating personnel. Nice and clean room.

Expensive and not good value for money.

Fire dager! 2 kaffikapsler! Personalet virket uvitende! Tomt for brød ved frokost! Lire imponert! Harde senger! Tomt for såpe i dusj! Ingen etterfylling på 4 dager! Skuffende. Hadde forventet betre!

Whilst a nice hotel, we arrived to find a huge festival right next to the hotel which continued until after midnight with very loud music & the bass being felt in the room. We couldn’t change room as the hotel was fully booked & so our window overlooked the loud concert. This clearly impacted our sleep. Why the hotel did not think to inform guests of this I am unsure. Photo from our room below. They also failed to tell us that the roads leading to the hotel had barriers in place to stop us driving to the hotel. We had to leave the car & walk to the hotel to find out how to access it. The answer from reception was to just drive around the barriers on the wrong side of the road. Overall a restless night & lack of communication from the hotel.

Korkeintaan kohtalainen hotelli hyvän hotellin hinnalla. Respan henkilökunta ei ollut kovin asiakaspalveluhenkistä. Aamupala voisi olla laajempi. Sängyt jo niin kuluneita, että viettivät keskelle sänkyä. Vaikka olimme kylpylähotellissa, emme kylpylään päässeet koko viikonlopun aikana. Jatkossa valitsen eri majoituksen.