고풍스럽고 우아한 느낌의 객실이었어요. 정말 넓은 화장실과 시내가 내려다 보이는 전망이 좋았어요. 아침식사하러 내려간 레스토랑의 전망이 가장 좋았고요. 시내로 나가려고 타본 푸니쿨라도 색다른 경험이었고요!

너무너무 이쁘고 깨끗하고 친절한 곳이에요! 호텔에서 루체른 시내가 한눈에 들어와서 따로 야경보러 나갈필요가 없는 완벽한 호텔이었습니다!

One of the best experience in the ‘modern castle’

Beautiful scenery and very kind information and reception.

루체른역에서도 버스타고 금방 갈수 있었고 호텔 상태는 굉장히 좋았습니다.

기대했던 데 비해 실망이컸습니다. 주변경관은 더할나위없었으나 조식도 룸청결도도 저희에겐 뛰어나지못했습니다

View is amazing.! Very good Facility is good too. Best hotel in Luzern.

일찍 예약해서 그런지 뷰가 제일 좋은 방으로 주셨더라구요. 루체른 시내가 훤히 다 보이는 뷰는 정말 환상적!! 진짜 궁전에서 자는듯한 느낌이었어요 시내구경하러 리프트 타고 내려가는데 신기하구 ㅋㅋㅋ 추천합니다~

루체른의 모든 풍경이 한눈에 보인다 고풍스러운 외관이 마치 중세의 어느 성에서 묶는듯한 느낌을 갖게한다 주변의 산책로가 매우 훌륭하다

위치는 찾기 쉬운편이며, 전망이 너무 좋습니다.

산위에 있어서 이쁜 루체른을 한 눈에 내려다 볼 수 있었던 점이 가장 좋았습니다. 아침 안개낀 루체른 호수와 야경까지도... 렌트하신 분들에겐 무료 주차가 되기에 아주 편하실 것이고, 산 위에 있어서 그냥 다니기엔 불편하지 않을까 했습니다만, 전용 에스컬레이터가 있어 시내까지 걸어서 갈 수 있다는 놀라운 사실! 다음에 또 다시 루체른을 가게 된다면 여기에 머물고 싶네요.

It was supposed to be a 4 star hotel with amazing view of the town. But it was not. My room was facing their parking lot without any view of the city. Its location was also problematic as I had to take a taxi to get to the hotel from the train station. According to their in-room booklet, their checkout time is 11:30 AM and, late check-out request can be made. However, the Indian woman at the front desk was unfriendly and cold. She told me that I was wrong, and their check out time is 11 AM and can be extended only to 11:30 AM. Later when I checked this fact with other staff, he confirmed that their check out time is 11:30 AM. She never smiled and did not even try to help. Additionally, there is no bathtub in the room and no international channels (no CNN, BBC, NHK, etc.) Their pillow was also too soft and uncomfortable. And no slipper, neither. I would not recommend this hotel to my friend.

- 루체른에 다시 간다면 또 머물고 싶은 숙소임. - 가격은 센 듯 싶으나 가성비 훌륭함. - 산책 코스 훌륭함. - 루체른 제일의 랜드마크라 평가됨. - 무료 제공 아침 식사 not so bad - 호수 전망의 방 적극 추천 - 발코니 있는 방 적극 추천, 특히 흡연자들에게.

Customer service could be better,

The Chateau was beautiful inside and out! We had a room on the second floor with sweeping views of the city and the lake, from both our front window and a small balcony on the lake-side of the building. The views were unbelievable! We had breakfast on the Terrance the next morning, with the same beautiful views! The funicular was not working due to a thunderstorm the day before we arrived, so we were bummed about not being able to access the property with that, but there was a shuttle van from the hotel that transported us both directions as needed, which was nice. The drivers of the shuttle were very friendly and helpful, as were all the staff at the hotel. It was one of the best hotels we’ve ever stayed at! Get a room with a view! It’ll be worth it!

One of the best hotels we have ever stayed. The staff were very accommodating and the gentleman at the concierge, who helped us with our luggage was very knowledgeable and very friendly. The views are stunning and the hotel itself was just beautiful.

Great view of lake lucerne and the city. Room was spacious but A/C couldn't handle the heat. Bring your own fan for a backup. The bed wasn't very comfortable. The fenicular from the hotel was very handy and free.

What a treat to stay in such a beautiful hotel. The rooms were great with a large terrace overlooking the lake. We had a couple of small issues with our room which were dealt with very quickly and to our complete satisfaction. Lots of stairs from the Funicular but gorgeous property overlooking Lucerne.

We had a nice stay at Château Gütsch. The highlight of the hotel is undoubtedly the spectacular view from the terrace, which overlooks Lucerne, the lake and the surrounding mountains. It’s the main reason to stay here and it’s truly breathtaking, especially in the evening. Our room was comfortable, and the air conditioning worked perfectly, which was much appreciated during the hot weather. The breakfast was also very good, with a nice selection. One of the hotel’s biggest advantages is its location. Although it sits on top of the hill, getting to the city centre is incredibly easy thanks to the private Gütsch funicular, which takes you down to the centre in just a couple of minutes. The only aspect of our stay which could be better was dinner at the hotel restaurant. While the setting and views are beautiful, the food itself was fairly average and didn’t quite match the standard we expected from a hotel of this calibre. If you’re looking for a hotel with unforgettable panoramic views, and easy access to the city, Château Gütsch is an excellent choice.

Very friendly staff. The rooms were clean and well taken care of. Our own controllable A/C unit was in the room! Great views of the town. The funicular makes getting down to town quick and easy. Large Parking area. Me and my wife both agree that Château Gütsch is a must stay when visiting Luzern, and a room with a city view is well worth the extra cost.