I’ve stayed in this hotel before, more than once, and in the past it had been satisfactory. However, this time around I was surprised to find that my room was dusty, especially on the window area. It’s an issue because we are allergic to dust and could be really affected. Thank God it didn’t get to that point. We asked to change rooms but they said it was full, and ended up cleaning it but they didn’t do a very good job either. It looks like it was neglected, and they also forgot to fill up the toilet paper. When I ordered room service, my dish didn’t come with the standard salt and pepper, and when I requested for one they only sent in pepper. I just felt like they could’ve done better and as someone who actually likes this hotel I was disappointed.