Even though I reserved my room over a month in advance, they did not have it available and gave me a different room. The TV remote did not work, and it seemed to be a difficult task for the staff to find a working one. Water pressure was almost non-existent. When the toilet got clogged, the person they sent to take care of it did not know how to use a plunger. I stayed two nights; had there been another option close by, I would not have stayed the second night.

Good rooms and food truck Grill express at main entrance

The grounds was cut had trash and thrown out food around. Not pet healthy. Services catered to people that they spoke their language. Check in was at 3 pm. I checked in at 6 pm room was not cleaned. Moved to another room and key didn’t work 2x had to get replaced back and forth. Next day same thing again key wasn’t working. Room was small and cramped even for one person.

DO NOT STAY HERE — ROACH-INFESTED NIGHTMARE I had the absolute worst experience of my life at this Super 8 location (115 Arrowhead Dr, Hampshire, IL). I woke up at 5 AM with a roach crawling on the back of my thigh while I was sleeping. I jumped up, turned the light on, and to my horror — there were roaches crawling all over the floor, especially under my clothes and shoes. I moved one item, and at least a dozen roaches scattered. It was like something out of a nightmare. This place is FILTHY, unsanitary, and clearly infested. I now have to worry about whether any roaches got into my bags or laid eggs in my clothes. I was exhausted, disgusted, and anxious — definitely not the kind of night I expected to have while traveling. I immediately tried to contact the front desk and request a refund, and I will be contacting Wyndham corporate as well. This level of neglect and lack of cleanliness is absolutely unacceptable. Save yourself the trauma. DO NOT BOOK HERE. Spend your money elsewhere. I will never stay at a Super 8 again.

Nice atmosphere and staff!

It was ok. Somewhere to sleep but not much else.

No breakfast options

Location was near the Illinois Railway Museum, the main place we had to visit. And the hotel is next to a gas station and Wendy's (happens to be my son's favorite) it was a pleasant experience. We will stay again if we visit the Railway Museum next time.

Great place! Good location!

Basic but reasonable price, clean and recently redecorated

The room had scary stains all over. The kids jumping off the bed and bashing around above me was awful. I will not be staying at a Super 8 hotel again.

None ok

Office Lady, and staff, was thoughtful and kind, always when I stay at this hotel.

excellent for the price I paid. recently renovated. Have to ring a bell to get the check in desk person, but they did show promptly

Nice, clean and quiet.

Staff is always kind and thoughtful.

Staff is always kind and considerate. There were a couple of times where things did not work, such as hair dryer and microwave; however, I blame that on individuals who rent the room because they did not report it. Otherwise, anytime I need any assistance the young lady in the front is always so very kind and thoughtful. A wonderful place to stay!

The facility was nenly remodelled, however there was ongoing construction with upstairs ice machine and Pepsi machines not functioning. Workers in hallways near elevator, difficult to navigate around them. 3pm check in was delayed 30 minutes, 5pm the workers were gone, mostly. They were having a camp fire outside the fire exit door downstairs. Surreal. Staff were friendly, room clean.

It was nice

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