Hellaby Hall Hotel, BW Signature Collection

세부정보 확인 Hellaby Hall Hotel, BW Signature Collection
8.2
매우 좋음
리뷰 752개
청결

8.4

편안함

8.4

위치

8.6

서비스

8.6

실제 이용 고객 리뷰 Hellaby Hall Hotel, BW Signature Collection

페이지당 리뷰 수
20
40
상위 리뷰
john
icon-파트너와 함께
파트너와 함께
10.0
/10
13주 전에 리뷰함

Hotels.com verified review

Only problem was getting to the room which involved climbing stairs but once there it was great. Superb gym available and good sized pool. Would definitely consider trying here again.
Daniel
icon-파트너와 함께
파트너와 함께
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Room clean and enjoyed spending time with friends in the bar
Stephen
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Yes
DANIEL
6.0
/10
15주 전에 리뷰함

Expedia Group verified review

Nice hotel, was showing signs of wear and tear. A little dated.
Saleem
icon-
8.0
/10
16주 전에 리뷰함

Hotels.com verified review

Free parking friendly staff nice dinner and breakfast and nice room
Eddie
icon-
8.0
/10
16주 전에 리뷰함

Expedia Group verified review

Room was clean and fine for a single person.staff were all friendly and the breakfast was good.the leisure centre has a good pool with sauna and steam room.just off the motorway with a good car park.its a bit dated but clean.its needs clearer signage on the landings
Gary
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
4.0
/10
17주 전에 리뷰함

Hotels.com verified review

Unfortunately the hotel is starting to get a little dated. The room we stayed in had a few faults. The radiator valve was broken and I had to improvise to keep the room at a good temperature. The taps/faucet were hanging loose into the sink and the shower was unusable as it could only deliver very hot water. Although reported on the first morning they weren't fixed for our next day and no alternative was offered. Luckily we had other options so worked around it fine, but I was disappointed with the handling.
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Andrew
icon-파트너와 함께
파트너와 함께
6.0
/10
17주 전에 리뷰함

Expedia Group verified review

The whole Hotel is looking tired and dated and a little bare. It looks and feels more like an old Travelodge than a Spa Hotel. Breakfast was mediocre and we had to asks for fresh pastries as the ones out were stale. Staff did the job but no information was offered at Check-in we had to find out the location of the restaurant and dining times ourselves. The room was spacious and clean but a long walk from reception.
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Ricki
4.0
/10
18주 전에 리뷰함

Hotels.com verified review

woken up multiple times during the night by loud sounds of people unloading a dishwasher or something similar. Also the plug in the bathroom was making a ridiculously loud gurgling sound
Mark
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Nice room great leisure facility
Jeremy
icon-출장
출장
6.0
/10
23주 전에 리뷰함

Hotels.com verified review

No hot water!
David
icon-여가
여가
8.0
/10
23주 전에 리뷰함

Expedia Group verified review

Clean room friendly staff. Tepid washing water Skimpy considering price paid.
Maurice
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
26주 전에 리뷰함

Expedia Group verified review

Furniture & carpets need replacing, restaurant closed early, bar meal was served without cutlery 15 mins before we got any but even before then the food was inedible. Breakfast was cold, coffee was cold, toast was good, spa was good, will not be going back, very disappointed considering the misleading information on their website.
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Adam
icon-파트너와 함께
파트너와 함께
2.0
/10
27주 전에 리뷰함

Hotels.com verified review

This was booked months ago for a birthday getaway. We arrived late ( our fault I know ), went to the car park and then had to wait 25 minutes to check in ( partner is due to give birth in 2 weeks ) Then we needed a sat nav to get to the room. Ok room was nice and clean ( Tv didn’t work ). So we thought ok go to the hot tub and relax, asked a member of staff for directions and was told it was literally straight down the walkway and through the door. We got to the pool and it was freezing, the hot tub was a cold tub so that was very disappointing indeed. Bed comfy and shower good as well. Then breakfast the next morning was booked for 9:45 and had to q so the staff member could seat 8 other people that were booked for 10am, then got to us and said “let me see if we have a table” and walked off, 10 minutes go by and we still waiting, then see the same woman serving coffee out to people all whilst 4/5 tables are clearly empty. So a different staff member comes over to seat us. Partner is not happy with this at all and after the good reviews I was really looking forward to my stay.
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Mary
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

Nice clean and comfortable, spacious room
John
10.0
/10
28주 전에 리뷰함

Hotels.com verified review

Excellent
Joanne
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
8.0
/10
29주 전에 리뷰함

Hotels.com verified review

Good value for money will definitely be coming back
Anne
8.0
/10
29주 전에 리뷰함

Hotels.com verified review

Clean and simple. Nice spa inc but the jacuzzi could have done with bring a tad warmer. Pool decent length to get a swim in.
Alan
icon-출장
출장
8.0
/10
29주 전에 리뷰함

Hotels.com verified review

Another good few days staying in the hotel due to work requirements
Richard
8.0
/10
30주 전에 리뷰함

Expedia Group verified review

Much of the facilities looking tired. In particular, the bathroom in our room was poorly maintained with very dodgy grouting and moldy bath surround
페이지당 리뷰 수
20
40

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